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Kimpton Grand Hotel Minneapolis
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Reviews (1,152)
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Reviewed October 25, 2013

Stayed for two nights in a Luxury Suite. All the staff (doorman, valet, front desk, and housekeeping) were top notch and genuinely did everything they could to make our stay memorable. The hotel is nicely decorated and offers great use of an attached fitness center. The room we stayed in was nice, but seemed a little old, dark, and dated. The bedroom seemed small for the price. The bathroom was large, well lit, and offered both a soaking tub and shower. We love Kimpton properties...with a little updating to the rooms, I would stay here again.

  • Stayed: October 2013, traveled as a couple
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Thank polar556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayden L, General Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded October 29, 2013

Dear polar556: I love that the staff helped to make your stay memorable! We truly have some of the best people in the business representing The Grand! Isn't Lifetime Fitness an amazing facility? We are so fortunate to have such an impressive health club in the hotel. We completely renovated the hotel just a few years ago and we are so pleased with the designers choices. The carpet, wall coverings, draperies, furniture, etc. in every guest room was replaced. Because our historic building used to be the Minneapolis Athletic Club, the designers tried to preserve the classic and somewhat masculine feel while adding some fun Kimpton flair. Thank you for taking the time to share your comments and thank you for your loyalty to Kimpton!

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Reviewed October 25, 2013

Rooms are very large and very comfortable. Bathrooms are the best! Very large, very good lighting. Rooms are well spaced so you don't hear any noise from hallway or nearby rooms.

Bell service isn't consistent so if no one is there, you have to lug your own suitcase up a few stairs to get to the hotel lobby. Charging restaurant to your room can be a bit of an issue as there is some connectivity limitation between the two. Other than that, staff is very accommodating and professional.

Room Tip: You really can't go wrong. All rooms are great. Hotel is surrounded by tall buildings so don't expect a terrific view.
  • Stayed: June 2013, traveled on business
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Thank TA_3163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayden L, General Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded October 28, 2013

Dear TA_3163: Thanks so much for taking the time to write this note. I agree, we do have the best bathrooms! They are large and luxurious! I'm so pleased that you found the room quiet, as that is sometimes difficult to find in downtown hotels. If you are super sensitive to noise, our atrium king rooms and suites will suit you well. I appreciate the feedback about the arrival experience and assure you that we are making some exciting changes to enhance it. Thanks again for taking the time to share your experience. I hope you'll be back!

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Reviewed October 25, 2013

Stayed here for a couple of nights for work. Good downtown location and very nice older rooms. My room was VERY spacious and included a separate sitting room and TV. The sleep quality was very good. I know it is probably cost effective and environmentally conscious, but I do not like using liquid soaps and shampoos for a large multi-use bottle -- I guess I like the little soaps :-)

The housekeeping was very nice and the rooms were immaculate. They have a nice wine tasting hour from 5-6pm (free wine = cheap wine) and free coffee in the lobby in the morning. The small bar off the lobby is comfortable and serves some good beer and the staff were great. Agreed about the doormen -- more there to open the door than to carry your luggage.

I would stay here again if the price were right. Otherwise, I might try some where else if I got a better deal.

  • Stayed: October 2013, traveled on business
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Thank sirtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayden L, General Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded October 28, 2013

Dear sirtravel: I appreciate your comments. I'm so pleased that you found the location of the hotel convenient and the room spacious and comfortable. Oh, and a good nights sleep is important too! The amenity dispensers are indeed one of our efforts to be green. They significantly cut down on waste. I understand it's a matter of preference though. We do have other options upon request. Thank you for mentioning the friendliness of our housekeeping team and our spotless rooms! We actually have some of the highest cleanliness scores in the company. Our team takes so much pride in their work. Thanks again and we'd love to have you as our guest again next time you're in town!

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Reviewed October 22, 2013

Although the property was nicely done, multiple steps into the lobby make it a bit of a challenge with luggage. The doormen were too involved with a young woman to assist. We scanned the lobby to find that the front desk was oddly placed - right rear of the room. There was so much elevation behind the reception desk that the taller employees loom over you during check in.
All toiletries were in dispensers - quite different than the other Kimpton properties we've visited. Our room did have a very lovely bathroom, but the room was located at the very end of the hall -facing the long corridor -everyone saw the entire bed when the door opened. Our window looked out on a wall.
We are both Kimpton InTouch members and usually receive a warmer welcome and a nicer room.

Room Tip: Walls on 3 sides - as for a room facing the street
  • Stayed: October 2013, traveled on business
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Thank Wolftrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayden L, General Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded October 28, 2013

Dear Wolftrap: Thank you for staying with us and taking the time to share your experience! While our lobby has very tall ceilings and feels spacious, there were not many options as to the placement of the front desk when we renovated the hotel. The designers added cozy living room seating by the fireplace, which is where the front desk used to be located. In our continued effort to be eco-friendly, we installed the soap, lotion, shampoo and conditioner dispensers in each bathroom. We use the luxurious C.O. Bigelow product line. The decrease in waste from the small plastic bottles is significant. Please note that we are always happy to move you to a different room in the event that you are unhappy with the layout or location of a room. Just contact the front desk and we will do everything possible to make your stay comfortable and enjoyable! Thanks for the comments!

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Reviewed October 11, 2013

Unfortunately I was only able to stay here one night. Room 1013 was dreamy, too bad I wasn't able to enjoy it longer. Three TVs, a gorgeous bed, nice layout, great decor. Very tastefully decorated, loved the colors. The bathroom was large enough to hold a party.
Service is top-notch. Everyone encountered was just too nice. Professional. Helpful.
The complimentary wine hour is always enjoyed. This hotel had a large lobby but limited seating compared to other Kimpton hotels.
Had a meeting and the room was perfect, the cookies served were award-worthy.
The gentleman at the lobby bar was super nice and very proud that he was serving local craft brews. That's a great touch.

The only cons are: steps at the front door and nobody to help with luggage and the on-site restaurant, Rare, for breakfast was blah. Service was non-existent, very slow, egg white omelette was really greasy. Prices were fair.

Room Tip: Upgrade, the room is awesome.
  • Stayed: October 2013, traveled on business
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1  Thank Terriv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayden L, General Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded October 22, 2013

Dear Terriv: Thank you for taking the time to write about us. I wish you could have stayed longer too! I agree, room 1013 is dreamy! It's one of my favorites. Thank you for commenting on the decor. The design team we hired when we completely renovated did a phenomenal job! We are so proud of our beautiful little hotel. I love that you had a chance to visit the Six15 Room and meet one of our talented bartenders. They are so friendly, and love recommending local craft brews and mixing up craft cocktails. I'm disappointed to read about your breakfast experience and I've shared your comments with the owner and operator of Rare. Thanks again for sharing your experience. See you next time your in Minneapolis!

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