This Kimpton property is exactly what you expect, stylish interiors, large, well-appointed rooms, and fun perks. Because I'm a member of their loyalty program, they gave me a $5 upgrade; the room was huge--I think the bathroom was larger than my (admittedly small) kitchen, there were three tv's including one in the bathroom (although that one didn't work). Unfortunately, the service was not up to par for Kimpton. I was pleased that they made sure my room was available early since I had a sort of strange travel schedule, but they were not very helpful otherwise. I was in town for a particular function, but asked about ways to occupy my time beforehand, and they really were not able to offer any suggestions; when I asked about a a good place to get coffee, I was directed to the nearest Caribou Coffee; when I asked for the best way to get to my function, I was handed a map; when I asked how much before my flight I should plan to arrive at the airport, the receptionist told me she hadn't flown recently. The worst part was I had asked about getting a taxi very early in the morning and was told that they could call me one; then, in the morning it ended up being a car service, which I didn't realize was going to cost me an extra $10. Apparently you have to specify if you want a cab and not a town car. They did make it right though; I called after returning home to let the manager know that I thought the staff should have been more communicative about the price difference, and he took $10 off my bill.
- Official Description (provided by the hotel):
- Midwestern hospitality and elegant sophistication meld in our downtown Minneapolis boutique hotel. Anchored in a classic architectural context, our historic spaces have been enhanced with moody, cosmopolitan design elements and thoughtful amenities that elevate every experience. In the heart of downtown—and surrounded by the city’s top entertainment, retail and culinary finds—guests discover grand-scale guestrooms marked by masculine luxury and indulgent comfort. Added perks include access to a 60,000-square-foot athletic club, our intimate bar and lounge and the Minneapolis Skyway System, which puts the entire magnificent city at your fingertips. ... more less
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- Also Known As:
- Minneapolis Grand Hotel