My husband and I were looking for a short get-away for our 10-year wedding anniversary and we found The Grand Hotel Minneapolis online. It was located central to where we wanted to dine and had a Spa, which were truly there primary reasons we chose the hotel when I originally booked online.
We were welcomed by the front desk staff and asked why we were visiting. Upon telling him that we were celebrating our anniversary he upgraded our room and booked us in the room that was our anniversary date. And they continued to excel from the front door staff who directed us, the valet, the Spa staff (amazing massages), to the Assistant General Manager who actually personally responded to my survey within an hour of me completing it.
I've stayed at many hotels around the world, including The Ritz, Four Seasons and the like. I've got to say, from a service perspective, this staff has truly impressed me. WOW.
- Official Description (provided by the hotel):
- Midwestern hospitality and elegant sophistication meld in our downtown Minneapolis boutique hotel. Anchored in a classic architectural context, our historic spaces have been enhanced with moody, cosmopolitan design elements and thoughtful amenities that elevate every experience. In the heart of downtown—and surrounded by the city’s top entertainment, retail and culinary finds—guests discover grand-scale guestrooms marked by masculine luxury and indulgent comfort. Added perks include access to a 60,000-square-foot athletic club, our intimate bar and lounge and the Minneapolis Skyway System, which puts the entire magnificent city at your fingertips. ... more less
- Reservation Options:
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- Also Known As:
- Minneapolis Grand Hotel