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“Excellent staff and beautiful accomodations”

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Kimpton Grand Hotel Minneapolis
Ranked #2 of 49 Hotels in Minneapolis
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 4, 2012

The Minneapolis Grand Hotel did a fabuous job of making us feel welcome and valued. They had hand written cards to my husband as we were celebrating his birthday. They also sent up a complimentary cookies (home made) and milk (on ice). It was delicious and so thoughtful of the staff. I was blown away by the professionalism and kindness. The amazing staff is really what makes this hotel special, but the room was very clean and comfortable. Everything went smoothly and exceeded our expectations. If you enjoy being pampered and treated with respect, chose the Minneapolis Grand Hotel.
I would absolutely recommend this hotel to anyone!

Room Tip: If you enjoy being pampered and treated with respect, chose the Minneapolis Grand Hotel.
  • Stayed: December 2012, traveled as a couple
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Thank TZenkic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian J, Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded December 10, 2012

Wow! Thank you for taking the time to write such a positive review. We spend a lot of time and resources making sure our staff is empowered and has the tools necessary to provide our guests with memorable experiences and I love examples (like your review) that prove it works! Thank you again for your kind words and we look forward to welcoming you back again soon!

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804 - 810 of 1,068 reviews

Reviewed December 3, 2012

Just had a wonderful experience at the Grand Hotel. From the valet, to the front desk, everyone was extremely helpful and attentive. Was on the top floor of the hotel and room was beautiful, very large, clean and quiet. Free access to the Lifetime Fitness Club is a huge plus ... it is top notch and has a great lap pool.

  • Stayed: December 2012, traveled solo
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Thank Lise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian J, Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded December 10, 2012

Thank you for your kind words about our facility and our staff! We think we have a truly amazing team of people who are committed to providing you with a relaxing yet memorable experience. Thank you for recognizing our hard work!

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Reviewed December 3, 2012

We stayed at the Grand over the Thanksgiving holidays. We were in a King Premier room and very happy with it. I joined the InTouch Kimpton membership when I reserved the room. I highly recommend it. I entered our personal preferences & was pleasantly surprised that our room was in our preferred location with our choice of pillows, etc. Our room was a good size with large velvet draped windows & a smart layout. The bathroom was nice with a separate tiled shower, a large soaking tub, & television for watching while relaxing in the bath. I wish they provided some bath salts or such for use in the lovely tub. The bed was a touch too soft for my husband's back but the bedding was Frette linens, very nice.

This is a dog friendly hotel which appeals to the animal lover in me. I enjoyed meeting the various dogs being dog watched at the front desk. The hotel is clean & you would never know animals stayed here. I also enjoyed the complimentary fruited water in the lobby. It was always full at all hours which is a plus. The hotel is connected to the skyway system which is great when the skyway is open (it is closed at odd times). The only negative of our stay is that it is a few blocks farther away from some of our favorite spots which is bothersome when it is ten degrees out & the skyway is closed.

Room Tip: The corner room was large with many windows and quiet.
  • Stayed: November 2012, traveled with family
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Thank smileycuteness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

Enjoyed our stay here over Thanksgiving very much. The staff were all very attentive and helpful. Valet parking was a bit steep, but the service was great. Stayed on the 14th floor and the noise level was minimal. Heard nothing from adjacent rooms even though the property was fully booked. Was a bit non-plussed that the staff organized and straightened our belongings; never had that experience before.... We've now stayed at 4 different hotels in Minneapolis and this is the best value to-date.

Room Tip: Nice and quiet on the 14th floor.
  • Stayed: November 2012, traveled with family
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Thank merasmussen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

We had a great stay at this hotel. We were thrilled to be able to stay at such a nice place and have our dog with us. When we needed a rollaway for a standard room, we were upgraded to a suite for only the charge of the rollaway. A pest to have to order ice to one's room, and the second time they never came with it. Other than that, great stay!

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Easytobook.com
Thank Lorilyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian J, Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded December 10, 2012

We are so pleased to hear that you and your 4 legged friend had a good time with us here at the Grand Hotel! I love hearing that we were able to offer you an upgraded room rather than just craming a roll away into your original room. Our goal is to make all of our guests as comfortable as possible while you are with us. We look forward to welcoming you back again soon!

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Reviewed November 25, 2012 via mobile

We are just wrapping up our stay here at the Grand. While we did not utilize the food options here, the balance of the staff was friendly and accommodating - from an early check-in to providing directions to a competing steak house. The weather turned cold this weekend so we used the skywalk that connected right off the lobby. Being from another city with the same extensive skywalk access, it was appreciated. The room ( a king 500 sq ft option) was very nice with a beautiful bathroom-the kind of room you walk into and don't feel ripped off by the rate. I don't know if what we paid was standard but I felt like it was a great value. The room has a large flat screen tv and nice deals area as well as. Lot of outlets for laptops, phone chargers, etc. no digging around here, unplugging lamps to find an open outlet-sounds minor but when you need them, it counts. We did schedule massages at the spa which were fantastic ( jut tell the therapist if you don't want to chat ) and we checked out the gym which looked fantastic- no converted hotel room with old universal machines jammed in it. Very open, lots of equipment and in an open room (expansive actually) when the elevator doors open on the third floor. The bathroom in our room had a separate shower and soaking tub ( with a small tv for relaxing) and a semi- private toilet room. Spacious and clean! Would visit, and recommend, again!

  • Stayed: November 2012
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Thank CyFanWDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian J, Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded December 10, 2012

Thank you for such a postive review of our hotel! We are so glad to hear that you found our rates to be such a value. We know that you have a choice when you travel and we appreciate you choosing to stay at the Grand! We look forward to welcoming you back again soon!

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Reviewed November 24, 2012

My dog, Raymond, and I thoroughly enjoyed our recent stay at The Grande. The service was excellent. Ice was even delivered to my room at 4 a.m. to accommodate a really early start!! The only negative was that there was no place to drink tea or coffee mid afternoon or tea time. The restaurant was only serving cold food due to an equipment problem. It seems breakfast was an issue as well. It will be wonderful when you get the valet area in front of the hotel instead of around the corner. The room was excellent and very comfortable.

  • Stayed: November 2012, traveled solo
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Thank kmcconnell1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian J, Manager at Kimpton Grand Hotel Minneapolis, responded to this reviewResponded December 10, 2012

We are so glad that you and your dog Raymond enjoyed your stay here at the Grand. We pride ourself on providing all of our guests (pets too!) with a memorable experience. We look forward to welcoming you both back again soon!

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Additional Information about Kimpton Grand Hotel Minneapolis

Address: 615 2nd Ave S, Minneapolis, MN 55402-1902
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Minneapolis
#1 Luxury Hotel in Minneapolis
#1 Spa Hotel in Minneapolis
#1 Green Hotel in Minneapolis
#4 Business Hotel in Minneapolis
#16 Family Hotel in Minneapolis
Price Range: $146 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Grand Hotel Minneapolis 4.5*
Number of rooms: 140
Official Description (provided by the hotel):
Midwestern hospitality and elegant sophistication meld in our downtown Minneapolis boutique hotel. Anchored in a classic architectural context, our historic spaces have been enhanced with moody, cosmopolitan design elements and thoughtful amenities that elevate every experience. In the heart of downtown—and surrounded by the city’s top entertainment, retail and culinary finds—guests discover grand-scale guestrooms marked by masculine luxury and indulgent comfort. Added perks include access to a 60,000-square-foot athletic club, our intimate bar and lounge and the Minneapolis Skyway System, which puts the entire magnificent city at your fingertips. ... more   less 
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Also Known As:
Minneapolis Grand Hotel

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