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Hilton Garden Inn Minneapolis Downtown
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Reviews (1,450)
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All reviewsconvention centerfront deskvalet parkingtown carvalet staffbreakfast buffetthe entire staffbusiness tripfew blockslight railhotel staffenjoyed my stayvery nice hotelshuttle serviceper daynice stayconvenient location
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990 - 995 of 1,450 reviews
Reviewed March 7, 2014

Just spent four nights here and it was WONDERFUL. The staff is AWESOME and we WILL be back! I am currently participating in a research study at the University of Minnesota hospital and will have to visit Minneapolis probably twice a year for the foreseeable future. I know where we'll be staying!

Haylie is the BEST Customer Service Agent EVER!

  • Stayed: March 2014, traveled with family
    • Value
    • Location
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1  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this reviewResponded March 21, 2014

John P,

We have 3 Johns that work here at the hotel so you fit in perfectly! Thanks for the kind comments about the staff and the accommodations you received while experiencing our hotel. We know you have a lot of options in Minneapolis so thank you so much for choosing to stay with us. It is amazing to hear that you will be coming back again in the near future. We loved having you as our guest. See you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

Lovely hotel for people who need a place to sleep, study, shower, eat, and enjoy Minneapolis. If you want quiet time in your room to recharge for work and all of the cultural offerings in the Twin Cities, this is a good choice.

Stayed: March 2014, traveled on business
Review collected in partnership with Hilton Garden Inn
1  Thank Lindsay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this reviewResponded March 21, 2014

Lindsay H,

Thank you for the 5 star rating! We are so excited that you enjoyed your experience with us and that you were able to get some work and relaxation accomplished while you were here. The staff truly cares and takes a lot of pride in hearing our guest's feedback, so thank you so much for sharing. We can't wait to see you again soon!

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Reviewed March 5, 2014

Great location to the Convention Center. I choose to park at the nearby structure which was cheap but I stayed 5 nights continuous for only $6/day = $30 total. Great rooms. Clean and nice. Micro and Frig were handy too.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this reviewResponded March 21, 2014

Jim L,

Thank you for taking the time to tell others about your experience at the Hilton Garden Inn in downtown Minneapolis. We all strive to have each and every one of our customers experience the true meaning of hospitality when they stay with us. It sounds like we achieved our goal with you. We appreciate your business and hope to see you back to the hotel in the future.

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Reviewed March 1, 2014

We were very pleased with the location, cleanliness and hospitality of this hotel. For a busy couple this was just what we needed for a night away. Close proximity to Hennepin Ave for our evening adventures - we took a town car from the hotel which was very affordable and convenient and hoofed it back to the hotel afterwards (could have called for the car but we opted for a walk).

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this reviewResponded March 5, 2014

Dear Stephanie W,
Thank you for taking time to fill out a review on our property! It is so great to hear that you had an amazing experience while in the Twin Cities and more so, it’s great that we were able to play a key role! Our town car service is a great perk for our guests traveling within the downtown area or to the airport. We would love to accommodate you on any future travel to our city!
Warm Regards,
Hilton Garden Inn Management Team

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Reviewed February 27, 2014

This hotel was amazing. The rooms were clean and the staff were awesome. The only concern was valet parking $24.00 or park blocks away. It seems this should have been better to me. There was room to meet with friends after the play we attended. Staff were always accommodating. The bar did close a little early, for a Saturday night this seemed odd.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 556wendyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this reviewResponded March 5, 2014

Thank you for taking time to review our property 556wendyw! Our team is pleased to hear that they were able to exceed your expectations. Our hotel valet pricing is competitive alongside most other hotels in the downtown area. We do offer a self park option a block away for guests who choose to park off site for future reference, hopefully this helps! We hope we get another opportunity to accommodate you on future travel to the Twin Cities! Thanks again!
Warm Regards,
Hilton Garden Inn Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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