I reserved a room at the Hilton for last Saturday night, the 26th. When I arrived, I was told that the smoking room that I had reserved was not available. I wanted to leave but was told that there was a 24 hour cancellation policy. I asked why I would be charged for a room that they did not have. The guy at the front desk said that he would waive the fee and I made other arrangements. The next day I saw a $50 charge on my credit card. When I called to ask about it I was told that they would check about it and called me back. Never got a call, got charged for nothing. They lie. Do NOT expect what is promised on the website when you make a reservation and do not expect anyone to care about you here.
- Official Description (provided by the hotel):
- Come and join us in the heart of downtown Minneapolis’ corporations and entertainment districts at Hilton Garden Inn Minneapolis Downtown. You’ll be within walking distance to the exciting Nicollet Mall shopping and just one block from Minneapolis Convention Center. Visit the Walker Art Center or see a show at the Orchestra Hall. Stay in a spacious guest room at this downtown Minneapolis hotel, all of which feature contemporary decor and include complimentary high-speed internet access. Stay energized with the hotel's indoor swimming pool and keep up with your routine with the modern cardiovascular machines and weights in our fitness center. Start each day with a delicious cooked-to-order breakfast at the Great American Grill® restaurant, or pick up supplies at the 24-hour Pavilion Pantry® convenience store. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Priceline, HotelsforEveryone, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Minneapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Minneapolis Downtown Hotel Minneapolis