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“Top choice in Minneapolis”

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The Hotel Minneapolis, Autograph Collection
Ranked #27 of 49 Hotels in Minneapolis
GreenLeadersSilver level
East Lansing, Michigan
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Top choice in Minneapolis”
Reviewed March 2, 2014

I spent a weekend here late in February and could not have been more pleased. I was contacted prior to check in for any special requests (which were met promptly by first rate staff – thanks Lisa!), was able to easily change my reservation back a day once I realized weather would prevent me from getting there Friday night, and a room service issue was handled easily upon check-out. The room was clean, spacious, wonderfully decorated, and in the location I had requested. This will certainly be my “go to” hotel during my next trip to Minneapolis. Thank to all staff members.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison S, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, March 3, 2014
Thank you for the great feedback. I'm glad the team, Lisa in particular, was able to make your stay enjoyable! We can't wait to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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740 reviews from our community

Traveler rating
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    47
    27
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Alexandria, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2014

We had numerous glitches for our stay: reservation error and food/beverage bill errors. However, Elise and Jackie really stepped-up and turned the problems into proactive solutions! I was very impressed. Good customer service and good customer relations are rare now-a-days. Thank you Elise and Jackie for your outstanding help on our room situation -- and thank you for having the food/beverage manager follow-up to well handle those errors.

Room Tip: very limited rooms with two beds -- be sure to specify if two beds are needed!
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison S, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, March 3, 2014
Thank you for taking the time to review your stay. I apologize that you had problems with your reservation but am pleased that Elise and JacQuie were able to take care of you. Thank you for recognizing their great service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayzata, Minnesota, USA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 25, 2014 credit card Amex Card Member Review

The rooms and building as nice and clean but room service is not great. Service is not great either and there is no mini bars in any of the rooms. They are trying to be a 4 star hotel and the decor and front desk pulls it off but the food is so/so and they really need to increase the service.

Stayed January 2014, traveled solo
Helpful?
Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison S, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, February 26, 2014
Thank you for taking the time to review our hotel and your recent stay. I apologize that you didn't experience great service from our staff and found the food to be average. All guest feedback is beneficial for us as we continue to make improvements. I hope you will give us a second chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chaska, Minnesota
1 review
Reviewed February 25, 2014

We have stayed multiple times at this hotel, and have always had a great experience and a good time. Elise took excellent care of us! Recommending tons of fun things to do, where we should eat, and the best shopping! Our room was absolutely gorgeous and very clean! We loved it so much we debated staying in and ordering room service verses going out! Its always a great stay and I can't wait until our next stay!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jtmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison S, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, February 27, 2014
Thank you for your great review and recognizing Elise's excellent service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 19, 2014

I had 56 people in our group stay at this hotel.We were a group who travelled to Minneapolis for Evita and we chose this hotel for our stay. WE WERE NOT DISAPPOINTED! The men at the valet service are great gentlemen! The location is great, just a short walk to Hennepin theatre district. The rooms are very spacious,modern and clean;the beds are comfortable. Surprisingly the bed linens are too synthetic so most of us complained about being cold during sleep. The rooms have FABULOUS windows! I wonder if they have enough weekend staff to service all the rooms because many of us did not have room service by 5pm; there did not seem to be sufficient housekeeping staff to do all of the housekeeping. Don't get me wrong; the lady who did come to clean our rooms was wonderful! I think they are just short staffed! but it was our own bed and bathroom, so we didn't complain; the housekeeper was understandably doing her best! The reception personal are fantastic and they attended to my every need in my role to oversee the comfort of 56 people! THE STAFF MAKE THIS HOTEL A GREAT STAY! The main floor is exceptionally designed; everywhere you look there is a feast for the eyes and imagination. We loved it! I was especially drawn to the variety of globes that grace the library and computer area! It's marvellous. We loved the "library" as a great space to gather, take pictures and to relax with an evening drink and conversation. We were disappointed with evening service for food and drinks; again I think it might just be that we were a large group and the hotel may have been understaffed. The food and drinks are reasonably priced; delicious and presented with a graceful flare! It was very nice and could be very romantic! What won us over is the morning breakfast service! SIMPLY FANTASTIC. Matt and everyone working the breakfast shift are OUTSTANDING! Matt makes the best waffles in the world! and they are served with a great story about "Audrey" the namesake of the dining room. Don't forget to ask all about her! Most everything about this former bank building converted to hotel is "rich". I highly recommend it for your stay no matter what your purpose; as a matter of fact I plan on returning to this hotel for my stay during my next theatre experience in Minneapolis in October. Don't hesitate; you won't be disappointed.

Room Tip: This hotel is luxuriously moderate! Rooms are very spacious and modern. Great windows! The hotel was...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 52togo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison S, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, February 24, 2014
It was an absolute pleasure to host your group. I apologize that we seemed under-staffed at times and will make your feedback noted for future groups of your size. Thank you for all of the wonderful feedback about the staff - they work hard to make our guests happy - especially Matt and his wonderful waffles! We look forward to hosting your group again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 19, 2014 via mobile

We've stayed here a few times when in downtown Minneapolis for fun and have always been satisfied. It is a little farther from activities than other downtown 4 stars, but not so far that we wouldn't stay here again. We've been able to get good deals with Living Social or Priceline Express. The front desk staff are friendless and professional. The only drawback is the parking--valet is $35 per night and there is no self park option. We may try one if the other nearby ramps next time.

Stayed February 2014, traveled as a couple
Helpful?
Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison S, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, February 24, 2014
Thank you for the review. I hope you will come stay again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poughkeepsie, New York
1 review
Reviewed February 16, 2014 via mobile

Excellent stay. Excellent service! Nick took such good care of us from start to finish!! Hope to come back soon. The Jr Suite was very spacious. Very clean. Great location. Nick took care of all the extras for us. Restaurant recommendations, directions, room service, everything! Every time we needed the car, it was there in 5 minutes. Great help getting us around the city for our first Thank you!!!

Stayed February 2014, traveled as a couple
Helpful?
Thank PatF63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison S, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, February 18, 2014
Thank you for the great feedback! I'm glad you enjoyed your stay and that Nick was able to be of great service to you. Please come back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Minneapolis, Autograph Collection

Property: The Hotel Minneapolis, Autograph Collection
Address: 215 4th Street South, Minneapolis, MN 55401
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Minneapolis
#12 Luxury Hotel in Minneapolis
#21 Romantic Hotel in Minneapolis
#27 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Hotel Minneapolis, Autograph Collection 4*
Number of rooms: 222
Official Description (provided by the hotel):
The Hotel Minneapolis, Autograph Collection is conveniently located in downtown Minneapolis, Minnesota, combining urban energy with a sophisticated and comfortable experience that truly mixes business with pleasure. The hotel is connected to the city's renowned skyway system and within blocks of the city's most desirable destinations:Nicollet Mall, Target Headquarters, the Minneapolis Convention Center, Mall of America Field, shopping, entertainment, and restaurants including the award winning restaurant MAX located right at the hotel. We are a preferred choice among hotels in Minneapolis because of our excellent location, just 1 block from Light Rail Transit connecting to Minneapolis International Airport and Mall of America. Featuring 6,000 square ft. of flexible meeting space, 24 hour fitness and business center, and 222 guestrooms with high-speed wireless Internet Access, work desks, flat screen LCD televisions, and MP3 docking station. ... more   less 
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Also Known As:
Hotel Minneapolis Doubletree
Minneapolis Doubletree

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