The staff was snobbish and not very helpful. They couldn't figure out that my room was pre-paid, and asked for a $100 per night (I am here 4 nights) "incidentals charge" - no way am I spending $400 at the bar. I had checked luggage and had to go fetch it myself - they did offer to let me use their cart. I ordered a pizza - the front desk wouldn't let the guy deliver it (that is not uncommon) - but, there is no security on the elevators, he could have just come on upstairs. The front desk didn't even call my room.
The concierge lounge is...well, average. The light dinner at night is just plain BAD - two nights over sticky, overcooked, unflavorable spaghetti, stale crackers with cheese, and chex mix out of a tube machine. Breakfast was ok - just plain, nothing remarkable. They tell me the restaurant Max makes the food, and if so I would seek out a Golden Corral or Waffle House first :(.
The room I had was big - but the furniture was uncomfortable. The bathroom was big, but the normal-sized tub/shower had all kinds of handicapped equipment making it cramped. Housekeeping didn't replentish the soap or shampoo or mouthwash.
I am a Marriott Platinum member, and there are dozens of better hotels. This is one to skip, for the price. Check out the Renaissance Depot, the full-service Marriott or even the Residence Inn if you are brand-loyal. I guess to summarize, if this represented Marriott hotels overall, I would pick a different chain.
- Official Description (provided by the hotel):
- The Hotel Minneapolis, Autograph Collection is conveniently located in downtown Minneapolis, Minnesota, combining urban energy with a sophisticated and comfortable experience that truly mixes business with pleasure. The hotel is connected to the city's renowned skyway system and within blocks of the city's most desirable destinations:Nicollet Mall, Target Headquarters, the Minneapolis Convention Center, Mall of America Field, shopping, entertainment, and restaurants including the award winning restaurant MAX located right at the hotel. We are a preferred choice among hotels in Minneapolis because of our excellent location, just 1 block from Light Rail Transit connecting to Minneapolis International Airport and Mall of America. Featuring 6,000 square ft. of flexible meeting space, 24 hour fitness and business center, and 222 guestrooms with high-speed wireless Internet Access, work desks, flat screen LCD televisions, and MP3 docking station. ... more less
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- Also Known As:
- Hotel Minneapolis Doubletree
- Minneapolis Doubletree