This hotel rates 5 stars in regards to friendliness of hotel staff. The front desk staff is extremely accommodating and welcoming. The morning breakfast crew is OUTSTANDING. I felt like I was in a five start hotel as they waited on us hand and foot at the free breakfast. The housekeeping staff were all very pleasant and seemed to be working very hard.
The breakfast, which is held every morning in the restaurant, is good old fashioned cooking. The french toast (made with texas toast) really hit the spot and the sausage was like none other. The pool is FANTASTIC!!!! Big and very warm, which is wonderful if you have any health issues. Very nice family area around the pool. Loved it!
The rooms are being slowly remodeled. I noticed some are done completely and some are half done (wondering if they will just stay that way???) We were in a half done room. The ceiling was full of mold, so if you have allergies, this is NOT the place for you. The air conditioner was horrible and so loud we had to turn it off to sleep. The water in the shower would change from extremely cold to scalding hot without warning. The only way we could shower was to keep it on cold so that when it went to hot we were not scalded. There were very few outlets in the room. In fact, we had to unplug the fridge in order to plug the microwave in and then change it back to keep the fridge cold.
All in all, we had a very pleasant experience, but were not all that happy with the actual "room".
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- Also Known As:
- Ramada Marshall Hotel Marshall
- Best Western Marshall
- Marshall Best Western