food was good service was outstanding....until the end of the meal...
there were 13 ppl at our table as this was a birthday for a friend. some of us knew each other and some of us did not so at the end of the meal our tab was broken up into several checks. as some of us are rather frugal some of us had coupons some were for 15$ off and some were for 15% off...ok i will give this one we did not read the fine print on the coupon that said only one coupon per table and when we were told this by the wait staff (outstanding ppl btw) we asked for the manager (patrick). this guy is dangerous both to the future of the restaurant and to the ppl who come here. he was belligerent threatening and standoffish from the start as he approached and became instantly condescending. telling us that this is just the way it is. i did inform him that almost every other chain honors coupons per check. Olive garden does it red lobster does it even fogo de chao and they eve let you use 2 per check, he then
started waving his hands around raising his voice with check holders in his hands and managing to drop one of our parties credit cards on the floor and leaving it there. and the reason he left so fast was to get even more condescending and threatening as he came back and stood very close to me with a raised voice and presenting one of their coupons and saying "here let me read this coupon for you people". at this point he is very close to me standing over me yelling the coupons words. at this point another in our group told him to stop and he completely ignored him. i then told him to step back and he completely ignored me i again told him to step back raising my tone and volume as i was begining to feel very threatened by him. at this request he stopped talking and just looked down at me with a very threatening stance and again the other male in our party told him to stop again and was ignored and at this point i was very threatened by him and told him to step back before i stepped him back. this was a very bad experience and and a very traumatic experience for the whole group. this man needs to be removed from your restaurant especially after reviewing the other complaints on here about him. the kicker and the reason i decided to write this instead of just letting it go as we were leaving he was behind the restaurant talking very badly about our whole group and how he was going to assault me if i had said one more word....as it stands im considering contacting the police about this incident as there are many witnesses to this and this is not acceptable or professional behavior
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