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Hilton Garden Inn Minneapolis/Maple Grove
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Reviews (507)
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All reviewspancake houserestaurant staffnice hotelhotel experiencerooms are cleana great staytwin citieseasy accesshockey teamwe've stayedbusiness tripwould stay here againindoor poolwould highly recommend this hotelexercise roomcontinental breakfasthgi
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337 - 342 of 507 reviews
Reviewed March 14, 2014

Terrific hotel but staff make the stay even better. Friendly and warm - true hospitality! Rooms are great and breakfast is delicious. Nice area, lots of shops around and easy to get in and off highway.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Therese L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded March 18, 2014

Therese,

Thank you so much for your recent review. I love the title, "Always a smile on their face!" It our guests like yourself that keep us smiling. If we can make an impact, we succeeded! Thank you for your kind comments about our facility and staff and we hope to see you again!

Sincerely:

Mike Severson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

Hilton deliver a standard service that is ideal for business travelers and exceeds others in their field. I wouldn't choose this hotel for a visit to Minneapolis as too far out (over $60 taxi if required), but for a business trip was ideal for me.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded March 18, 2014

Paul,

We love that you shared your recent experience at our hotels with others. We love that we lived up to the expectations of a Hilton. We appreciate your kind words and hope to see you again soon!

Sincerely:

Mike Severson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

This was my first time to this property and I had a great experience. The staff there really knows about customer service and I had no issues. The next time I'm in the Maple Grove area, I will be coming back to this property.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank TWNKSTR1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded March 4, 2014

Thank you so much for giving us a try when you were in Maple Grove and sharing your experience with others on Trip Advisor! I love your Review Title, "1st Class". We want you to enjoy your time with us and it takes 1st Class service to do that. We are happy to here about your experience! We hope to see you again next time!


SIncerely:

Mike Severson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

I attend a conference at this hotel and the staff was professional, courteous and accomodating from start to finish. Very clean, nice size rooms with very comfortable beds. It's a bit far from downtown Minneapolis, but if your business is in the Maple Grove area it is conveniently located to many restaurants and shops.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Renee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded March 4, 2014

Renee,

I'm glad your conference sended you are way. Thank you for sharing with others about your recent experience at our hotel and the kind comments about our staff and facility. Please come back and visit us again if you should come back to the area!

Thank you:

Mike Severson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

Even before our arrival, the staff specially contacted us to make sure our stay would be pleasant. Small additional note: our breakfast waitresses always saw to it that our breakfast bills were charged in the most economic way.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded February 24, 2014

Frank,

Thank you so much for your recent response on Trip Advisor! We always love hearing abour our guests stay. It is important that you are statisfied and I am so happy to hear that our staff did exactly that!

Thank you and we hope to see you again next time!

Sincerely:

Mike Severson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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