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“Nice stay near Shoppes at Arbor Lakes”

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Hilton Garden Inn Minneapolis/Maple Grove
Ranked #2 of 8 Hotels in Maple Grove
Certificate of Excellence
Reviewed November 22, 2011

Lovely, clean-clean hotel! We've stayed at a handful of places around Arbor Lakes, but this is the one we'll come back to. We had a good night's sleep on comfortable beds. There is a steady low hum of traffic from the nearby interstate, but not loud. It was otherwise a very quiet hotel. Nice breakfast buffet or a la carte - very reasonable prices. The pool and fitness rooms were very clean and well-equipped. Friendly, helpful staff. Good internet access.

  • Stayed: November 2011, traveled with family
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Thank SDCathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded November 30, 2011

Thank you so much for giving us a try and sharing with others your experience at the Hilton Garden Inn - Maple Grove. The Shoppes at Arbor Lakes are definately a place to visit and we are glad you stayed with us during your recent stay. We love hearing about how are staff did and appreciate your kind comments regarding our service, amenities, and cleanliness. Each and every guest has a profile in our system which allows us to customize their stay with us. If time permits, email me a the address below and I can put in your profile that you would like a room away from the highway. We would be happy to get rid of that hum noise for your during your next stay! Thank you again for your kind comments and we hope to see you again during your next stay!

Sincerely:

Mike Severson
General Manager

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462 - 468 of 496 reviews

Reviewed November 13, 2011

Rates can be found for around $100. Very firm beds. Hotel is secluded.

  • Stayed: November 2011
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Thank SWMNMomofboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded November 30, 2011

Thank you for taking your time to fill out a review for our hotel. We love that you found it reasonably priced, comfortable, and quiet! Thank you for staying with us!

Sincerely:

Mike Severson
General Manager
mseverson@ncghotels.com

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Reviewed October 31, 2011

Hotel was very clean and the staff members very helpful and friendly. The staff in charge of the breakfast was really on top of things and really made you feel welcome. Housekeeping did a great job in cleaning and making up the room.

  • Stayed: October 2011, traveled on business
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Thank Damian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded November 2, 2011

Thank you so much for taking the time to share about our hotel! I love hearing your comments as we pride ourselves on providing a clean facility and top notch customer service. Thank you so much for sharing. We look forward to you coming back should you be back in the area in the future.

Sincerely:

Mike Severson
General Manager
763-509-9500

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Reviewed September 24, 2011

Great value, very comfortable beds - cozy yet perfect for business or family trip. Price includes continental breakfast, internet access and business room (hotel guests can utilize a computer and printer) and within walking distance of many eatery (hotel also has restaurant).

  • Stayed: September 2011, traveled with family
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Thank MinnesotaLady777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded October 3, 2011

Thank you so much for taking the time to tell others about your recent stay at the Hilton Garden Inn - Maple Grove. I love your title, "Elegance and Great Value for the price." We are so happy you enjoyed your bed, breakfast, closeness to area eateries (Did you try our Restaurant out?), our business center, and our internet access! We love hearing comments like this as we strive for this each and every day! Thank you again for your kind comments and we hope to see you again should you be in the area!


Sincerely:


Mike Severson
General Manager

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Reviewed September 12, 2011

We stayed at the Hilton Garden Inn - Maple Grove on July 2011 the hotel was very clean and the staff members very helpful and friendly. The location was excellent for the Schwan's USA Cup International Tournament in Blaine Minnesota about 20 minutes driving. Also they have and Old Pancake House and CVS Pharmacy in front of the hotel that are very convenient when we are traveling with teenagers.

  • Stayed: July 2011, traveled with family
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Thank Eric_J_Rivera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded September 18, 2011

Thank you so much for staying with us during your recent Tournament you had at the Blaine Sports Center. I hope your team faired well in the tournament. I'm glad you were able to keep the teenagers happy with the stores in the area. I love hearing that our Staff members took care of you during your stay and the facilities were clean. We pride ourselves on providing top notch customer service and clean rooms and it appears we were able to do just that with your stay. We hope to see you again should you be in the area again and thank you for taking the time to tell others about your stay.

Sincerely:

Mike Severson
General Manager

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Reviewed August 31, 2011

If you don’t mind making Maple Grove (in suburban Minneapolis) your home base then you can’t go wrong with this Hilton property. I chose it among several options because it is says it is 100% smoke free and also the favorable reviews on Tripadvisor.

The location might be a traveler’s main deciding point since Maple Grove isn’t exactly next door to the downtown draws of the Twin Cities. But, the two downtowns and related attractions such as Target Field, the fairgrounds, and the cultural districts aren’t that far – it took me about 20-25 minutes to get to the Southern Theater, about 30 minutes to get to the Science Museum for the King Tut exhibit, and about 40 minutes to get to the airport (during weekday morning traffic).

If you want immediate access to the Twin Cities downtowns then this may not be the best place. But if you want a quiet homebase to the metro region then this is a good choice.

At this location, there is a shopping center with an Original Pancake House (on the other side of the parking lot about a 15 second walk), a French bakery, and several franchise eateries. Across from the shopping center is a Walgreen’s. Only a few minutes drive away to the north, you can get to a Cub Foods and an outdoor shopping mall.

My room was a king w/ sofa and was pretty good sized with a small refrigerator and microwave. I found the AC adequate. Some may find it on the loudish side but it didn’t bother me. I noted the indoor pool, work out room, and business center though I didn’t try them myself. There is a hotel restaurant that offers a pretty good breakfast buffet (not complimentary) with hot dishes you order from the counter. The staff in charge of the breakfast was really on top of things and really made you feel welcome. If you object to the cost of the hotel breakfast, you can either wait it out at the Original Pancake House within walking distance or drive less than ½ mile to the McDonalds on the other side of the freeway and have a basic breakfast for 1/3 of what they charge for the breakfast buffet at the hotel. There is plenty of well lit, free parking all around the property.

The hotel is smoke free, which is a priority for me – I only noticed a little cancer-stick smokiness around the entrances but nothing inside the hotel itself and I didn’t notice any of the hotel staff lurking around the entrances fouling them up with like I all to often encounter at other supposedly smoke free properties. The days I was there, I think many of the other guests were business travelers who didn't smoke too much and kept similar hours to mine.

I recommend this Hilton property for clean, quiet, well-run, smoke-free lodging if you need to stay in the north-west suburban Twin Cities metro area not far but not exactly close to downtown. When I again have business or recreation plans in the Twin Cities metro region but not downtown, I will definitely consider this property for my plans.

  • Stayed: August 2011, traveled on business
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Thank J13345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded September 18, 2011

Thank you so much for your kind comments on our hotel. We really appreciate your business and are glad we were your choice even though we weren't close to all the things you did while in the area. We really appreciate your kind comments about our staff and hotel and thank you for taking the time to share your experience with others. We hope to see you again if you are in the area.

Sincerely:

Mike Severson
General Manager

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Reviewed August 8, 2011

This is a nice quiet area and hotel to stay at that gives you quick access to get to places like Mall of America (30 mins), Albertville (20 mins), REI (25 mins), Wayzata (15 minutes) in normal traffic. The hotel was very clean and the staff were super friendly. It's about a 10 minute drive to find a Super Target, but overall the location was great for our family.

Room Tip: We're always very friendly when we check in, even if it's been a long drive. I can see it...
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  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Getawayguy20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mseverson, General Manager at Hilton Garden Inn Minneapolis/Maple Grove, responded to this reviewResponded August 10, 2011

Thank you so much for your kind comments regarding our Facility and how it was easy to get to the areas you were visiting. I will make sure I share with our Staff how they made a difference by offering great customer service and providing each our guests with clean rooms. My staff will be excited to hear your comments as we want to be the leader in Customer Service! Thanks again for taking the time to let others know of your positive experience with us!

Sincerely:

Mike Severson
General Manager

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Additional Information about Hilton Garden Inn Minneapolis/Maple Grove

Address: 6350 Vinewood Ln N, Maple Grove, MN 55311-3639
Phone Number:
Location: United States > Minnesota > Maple Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Maple Grove
Price Range: $88 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Minneapolis/Maple Grove 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hilton Garden Inn Maple Grove/Minneapolis hotel in Northwest Minneapolis, Minnesota is close to the Shoppes at Arbor Lakes, many local businesses, Rush Creek Golf Club, and the National Sports Center/Schwan's Super Rink. Guest rooms boast complimentary WiFi to help you stay connected while away as well as refrigerators and microwaves for your convenience. Enjoy a meal at The Garden Grille & Bar or unwind with a drink at the Pavilion Lounge. Relax by the indoor pool or keep up with your routine in the fitness center. Hilton Garden Inn offers you all the amenities you need for a successful trip away. ... more   less 
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Also Known As:
Hilton Garden Inn Minneapolis/Maple Grove Hotel Maple Grove
Hilton Maple Grove
Maple Grove Hilton

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