My family and I were fortunate to stay at this property on a family vacation earlier this month. From the time we checked in on Sunday evening until the time we left on Friday morning, the stay was so great! There is a wonderful bistro-style restaurant on-site. Caryn was our server throughout most of our stay. She has to be one of the most wonderful servers we have ever had. Our 3-year old son absolutely fell in love with her and she was so patient in answering all his questions about anything and everything. Her customer service was out of this world! Thank you again Caryn for your service! Our room was perfect for our week-long stay. It was very roomy and spacious and perfect for our two young children to play and spread out. The pool and exercise room were both very clean.
The housekeepers and front desk staff were so kind, as well. Upon leaving for a day, I asked a nearby housekeeper about different things for families to do in the area. She was so helpful! I also asked the front desk on what Italian restaurants he would recommend and he printed me off the listings of the area restaurants with his recommendations. The staff really is top-notch!
Would my family stay at this hotel again?...absolutely, yes! Both my husband and I have been in the customer service industry for many years and customer service is SO important to us. Our expectations were not only met, but exceeded by this property!
- Official Description (provided by the hotel):
- This 100 percent non-smoking Cambria Suites(R) hotel is ideally located, close to the new Maple Grove Hospital and the Shoppes at Arbor Lakes, a wonderful retail and entertainment district. This Maple Grove, MN hotel is about 20 miles from Minneapolis-Saint Paul and attractions like the popular Mall of America, the Minneapolis Institute of Arts and the Mall of America Field multipurpose facility.Several businesses and corporate offices are close by, including Medtronic World Headquarters, Upsher-Smith Laboratories and Carl Zeiss IMT Corporation. Many restaurants, entertainment options and shopping opportunities are located in the surrounding area. The city of Maple Grove, Minnesota offers plenty to see and do. Play a round at one of the nearby golf courses and enjoy nature on the many trails along the beautiful lakes and forested areas of the city. ... more less
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- Also Known As:
- Cambria Suites Maple Grove Hotel Maple Grove