We checked in in april of 2002. It was mankato east prom. Prom is supposed to be this special, flawless, magical night. Everything was.. until the Comfort Inn came into the picture. We checked-in earlier that day.. quickly put our bags and things in the room .. got ready and left. After the grand-march.. before the dance.. we stopped into the room. We pulled down the upper part of the bed sheets to find black hairs ALL OVER OUR PILLOWS. Very disgusted we went down to the front desk to complain to only be given some new pillow cases to change ourselves and that she had a room ticket stating that the room had been cleaned (basically calling us liars). Upset..we went back to our room, changed the pillow cases and proceeded to head to the after-prom dance. When we came back after the dance.. to our dismay.. we found that the entire bed sheet and fitted sheet was covered in black hairs. We called down to front desk.. it was the same lady.. she sounded veryupset and reluctant to come up and change the sheets. it took her almost a half an hour to get to our room and it was already getting very late and we were wanting to head to bed. When we thanked her for coming to do that and she gave us an annoyed look and just walked out. I then tried to contact the major comfort inn website to voice my complaint and never heard back from them.. and the sad part is they call themselves a 3-star hotel. i have found better 1-star hotels out there. TRUST ME
- Official Description (provided by the hotel):
- The Mankato Baymont Inn & Suites(R) is near many local points of interest, including River Hills Mall, Bethany Lutheran College, Alltel Center and Minnesota State University Mankato. Gustavus Adolphus College and Mount Kato Ski Area are located just minutes away. Additional area destinations near this Mankato, MN hotel include Mankato Regional Airport and the Mankato Symphony Orchestra and Old Main Village, listed on the National Register of Historic Places. ... more less
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- Also Known As:
- Comfort Inn Mankato
- Mankato Comfort Inn