My wife and I have stayed here twice. The first time, we arrived at 9 p.m. and waited at the front desk for five minutes until the clerk showed up. We had to change rooms an hour later, b/c the teenagers across the hall were partying and smoking like chimneys (This hotel is notoriously under booked, and they try to compensate by having room "sales"). We had to change rooms again, later that night, b/c a heating unit on the roof of the hotel broke down and kept us up until 2 with a loud grinding noise. The front desk people were apologetic both times, but also seemed to be put out of place by our requests to change rooms.
Assuming our first visit was just "bad luck," we stayed here a second time while visiting family. It was much quieter, but the service was still terrible. No one is ever at the front desk or at the restaurant when you need them. Also, the clerk at the front desk said that she could only "upgrade" us from a room with two queens to a king, if we paid $5. Seriously? I guess "gold card status" as a Marriott member doesn't go very far at this hotel.
- Official Description (provided by the hotel):
- Mankato's newest and Minnesota's first LEED certified hotel, the Courtyard by Marriott Hotel & Event Center welcomes you. We are conveniently located off of hwy 14, next to Scheels All Sports at River Hills Mall. We are within minutes of the Verizon Wireless Center, Minnesota State University Mankato, Mt. Kato, and many other great places. Our 93 deluxe hotel rooms have pillow-top Serta mattresses, refrigerator, microwave and 32" flat screen TV's, with 100 HD channels featuring Direct TV. We offer free wired and wireless internet in every room and throughout the hotel. Located in our comfortable and spacious lobby we have our Bistro Restaurant & Bar, where you can EAT, DRINK, and CONNECT. It is open for breakfast and 5-10pm for dinner. We proudly serve STARBUCK'S COFFEE 24hrs a day for your convenience. After a long day you can relax in our indoor pool and whirlpool. Grab a drink and hang out by the fire pit located in our enhanced courtyard. In our 24hr workout facility we feature Life Fitness equipment, with flat screen TV's on each machine also with Direct TV. Our Event Center is prefect for weddings, small events and meetings. Our Event Center can accommodate up to 400 people, and can be divided into 4 smaller sections to accommodate your group. Whether you're in town for business, leisure, an event, or just want to get away for a night. Call and make a reservation today, our professional and friendly staff would love to help you enjoy your stay in Mankato, Minnesota. ... more less
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