We have stayed at the Shooting Star for gambling and golf for many years and have always enjoyed it so much...but this time...we were so disappointed...What happened to the courteous. friendly staff...they were few and far between.... we so appreciated the ones that went out of their way to help us....Thankyou
The Whispering Wind . again. was chaotic and the wait for meals was really too long... as was evident with most people who were waiting with us....Perhaps there is trouble with staffing etc..but we were down in the Spring and there has been no improvement...used to be a bustling . busy , friendly place....Most staff tried so hard but quess there just wasn't enough of them....?????
Our room was in better condition ( vacuumed rugs and clean bathroom ) BUT the beds were just horrible..The sheets still had a smell to them...hope it wasn't perfume from someone else...did NOT look or feel clean at all.. No sleep for sure.....UGH...
There still is Good Things ......The hotel lobby looks fabulous with it's gift shop and pool area and lovely furniture in select areas to rest ....kept clean ..
We appreciated the price of rooms and use of coupons ..But that is not enough to get us back....
This Hotel needs some serious updates , mostly to the rooms and BEDS and BEDDING and cleanliness on the whole....Please..
- Also Known As:
- Shooting Star Hotel Mahnomen
- Shooting Star Casino And Hotel