We've been going to the Shooting Star Casino regularly since 2002.
The place is getting run down, though they do seem to be making an effort to upgrade.
The casino is smoky beyond belief, be prepared to flee to the (much quieter) non-smoking section if you need a break from the smoke.
The staff are hit and miss. On our last visit, in April of 2013, we had the RUDEST check-in clerk we've ever had, anywhere. She made no effort whatsoever to hide her disdain for both her job and guests.
The other staff, particularly housekeeping staff, were great. Perhaps becuase they don't have as much interaction with the public they haven't become as jaded? Who knows.
The deli staff can be somewhat curt, the servers in the Whispering Winds are, for the most part, awesome!
I've been to this place enough to know which of the Star Rewards staff and cashiers are rude, so I know what to expect when I'm dealing with them.
The Mustang Lounge bartenders and servers are hit-and-miss as well. Some friendly, some not.
The drinks prices have been creeping up the last little while, which is funny...you'd think they'd be more than happy to cloud your judgement, especially in a casino.
The lounge, however, can be a ton of fun during Vikings games!
The rooms are your basic, run-of-the-mill hotel room, nothing special, just somewhere to place your head after a long night of losing money. The walls however, are PAPER THIN! You will hear everything, and I do mean "everything", in adjoining rooms!
We try to stay on the corner rooms on the 4th floor, away from everyone. The floors don't have any insulation in them either, so if you are not on the top floor, you will swear you have a T-Rex stomping in the room above you, when in fact its probably a 10yr old kid.
Also, there is a train line running along the west side of the hotel, so if you are facing that way, you're gonna hear it loud and clear.
So if you're looking for a 5 star resort and are expecting to be pampered and spoiled..forget it.
If you're looking for a cheap place to stay for a couple of days of fun...then this will do.
Keep your expectaions low and you will be satisfied!
- Also Known As:
- Shooting Star Casino And Hotel
- Shooting Star Hotel Mahnomen