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“Lovely stay”

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Arte & Mare Elia Mykonos Suites
Ranked #7 of 7 Hotels in Elia
Certificate of Excellence
Melbourne
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Lovely stay”
4 of 5 bubbles Reviewed August 29, 2013

We are 2 adults and 2 children and stayed in the one of the suites upstairs. Found the rooms to be lovely with a great view. Staff were helpful and liked that they had a courtesy bus to Mykonos town. George the staff member is lovely and helpful. The beach is directly in front of the hotel and you cross a small road. The beach is set up is great, with umbrellas and beach chairs which also caters for food. Only down side was that our friends who travelled with us had booked at the same time and as we had arrived the staff informed them that there was an error with their booking system and had to spend the night and the sister hotel nearby (15 min) drive as there was a double booking. I suggest you check that your booking is secure before you arrive. It appears that this happens quite often, even though we contacted them the week before to confirm and they had advised all is well.

Room Tip: Check your booking is secure.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anavicandtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    136
    41
    18
    16
    16
See reviews for
107
58
2
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 25, 2013

Styed there for 3 nights, overall the place is alright the food was good service is fine and the beach is relaxing.
One major thing spoiled our holiday, the bed in this place was so bad we couldn't sleep on it we found our self wondering in night trying to find a place to sleep, I would expect it from a 3 star hotel not a 5 star wonabe…
BTW just to let you know all the area is gay territory.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mickeyjons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

Views, hospitality and location were all wonderful. Service was exceptional. George the driver to and from town was unbelievably helpful from morning til night. All staff were so accomodating. Rooms are beautiful and huge if you take the family suite. Beach is a directly in front of the hotel with excellent service for food or drinks.
I would recommend this hotel if you want access to the largest beach in Mykonos!
Maria the manager is exceptionaly friendly and helpful. They all try to make sure their guests get the best service at all times.

Room Tip: Higher floors have a better view. Family suite is great if you have more than two kids.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vincent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 24, 2013

This hotel is on the best beach in Mykonos, the sea is calm, there is very little wind (unlike some other locations were there is too much wind). With watersports on you doorstep, a short drive to any of the hotspots on Mykonos and 15 minutes away from town. The views from the restaurant to the beach are great and you feel like you've never left the beach. The hotel itself is really comfortable and worth every penny that we paid for this fantastic beach holiday. It has of course, amazing views. Service was great and rooms really spacious. The best of Greek hospitality and in the best Mykonos location wrapped into one location. This is really the best spot. My family and I will be returning next year no doubt.

Room Tip: Higher floors have better views.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saralou2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 20, 2013

We stayed for a week in late June. Amazing location, terrific staff and right on the best beach in Mykonos. Water sports were a daily must. We went up to dinner at the Mykonian one night and at lunch on the beach at the Elia Restaurant several times. All excellent. Have been to Mykonos many times and nothing beats the people and location of this hotel.

Room Tip: Second floor rooms have a better view.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kellytz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed August 20, 2013

I just came back from Mykonos and i will never forget the amazing experience with the hotel service. I traveled with 2 of my friends and we can't stop talking about how we were hospitably treated despite of the busy season. I highly recommend Arte and Mare Elia Suite for those who want to experience great service, location and value for money.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marjorie0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Tel Aviv, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed August 19, 2013

Not 5 star!!!!!!!!
Not 5 star!!!!!!!!
Terrible service!!!
Rooms not clean!!!
Maria, the principal wanted to move us to another hotel room!
Because we did not agree to leave.
We stayed at the hotel and took us all the way to another room.
The shower was just terrible. There was barely a stream.
To reach the city had to wait two hours in the evening taxi.

Terrible hotel, very expensive and not worth the money.
If you want genuine images from the hotel.
Send me an email and I will send you!
ofird7@hotmail.com
service!!!
Rooms not clean!!!
Maria, the principal wanted to move us to another hotel room!
Because we did not agree to leave.
We stayed at the hotel and took us all the way to another room.
The shower was just terrible. There was barely a stream.
To reach the city had to wait two hours in the evening taxi.

Terrible hotel, very expensive and not worth the money.
If you want genuine images from the hotel.
Send me an email and I will send you!
They do Double Booking hotel
People find their rooms,
Transfer the guests to another hotel!!!
Hotel is far better, and there is less beds
So make more money!!!!

ofird7@hotmail.com

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ofir D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DimitrisZafiropoulos, General Manager at Arte & Mare Elia Mykonos Suites, responded to this review, November 30, 2013
Dear Mr Offir,

We are truly sorry that our Hotel did not meet your expectations and your preferences. Your viewpoint for our hotel is of course respectable but I can verify that it has all the requirements of a 5* Boutique Spa Hotel.

The most important to us is to keep the high standards to our quality services including of course daily cleaning services. By contrast to your comments please note that our cleaning services are offered all day long in our suites, indoor and outdoor facilities. In fact our housekeepers take care the cleaning of our suites 3 times per day as long as our guests are out of their room. As to the lack of water stream we would appreciate it if you would had mentioned the problem to our Front Office Manager and our maintenance department would have fix it right away. Regarding the late taxi service this is a general problem in Mykonos island during the High and Peak Season and there is nothing to do with our hotel. In fact in our services there is also included a free shuttle bus service with scheduled times all day long.

It is a fact that our Boutique Spa Hotel is the only 5* hotel on the island located right on the beach, brand new, offering spacious suites in very good and reasonable prices for the high quality services. As a result due to its category and location it is absolutely normal that our hotel is always fully booked especially during July and August from guests with long stays, more than two weeks.

In your case an unexpected incident made it unavoidable to kindly ask your reallocation only for the last day of your stay. For the inconvenience caused we strove to resolve the issue to your satisfaction by offering a free upgrade in a Sea View Suite which is 50% more expensive than the one of your original reservation, a free late check out from your suite on your departure day ,though it had been requested from other guests and we also advised a refund for your last day as a compensation.

Best Regards,

Dimitris Zafiropoulos,
General Manager,
Arte Mare Elia Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arte & Mare Elia Mykonos Suites

Property: Arte & Mare Elia Mykonos Suites
Address: Elia 84600, Greece
Location: Greece > South Aegean > Cyclades > Mykonos > Elia
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Elia
#7 On the Beach Hotel in Elia
#7 Luxury Hotel in Elia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Arte & Mare Elia Mykonos Suites 5*
Number of rooms: 15
Official Description (provided by the hotel):
Brand new established in 2008 Arte&Mare Elia Suites is the only 5* SPA hotel in Mykonos so close to the beach as our entrance is only 20m from the golden sand of Elia beach,the no1 largest beach in Mykonos Island.It is a Boutique Spa Hotel that consists of unique, exclusive suites of 5 different kinds:Junior - Superior -Family- Executive-PresidentialEach suite distinguishes itself by its distinctive decoration, refined colors&stylish furniture. ... more   less 
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Also Known As:
Arte And Mare Elia Mykonos Suites
Arte & Mare Elia Mykonos Hotel Mykonos

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