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“You have to spend money to make money”

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The Cliff Dweller on Lake Superior
Ranked #4 of 4 Hotels in Lutsen
Eagan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“You have to spend money to make money”
Reviewed October 30, 2013

We were also in room 201 and it was furnished very cheaply. The beds were not hotel quality and It is furnished/decorations are still in the 80's. Luckily we did not spend much time there. There was a flat screen TV but no cable or dish so the few channels you did get were not in HD. I cannot tell you when I have been in a hotel room where there was not a coffee maker or iron and ironing board! Very dissapointed and will not be back.

  • Stayed October 2013, traveled with friends
    • Value
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Helpful?
3 Thank LeeMerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Brainerd, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2013

My boyfriend and I decided to save some money on our hotel and took a chance with this place. We had room 201, which the owner told us was her favorite room. The pictures on their website showed a warm, cozy, northwoods-style room, but that wasn’t what we got at all. The carpet reminded me of artificial turf, the furniture and beds/covers were like a typical “cheap” motel room, the screen door out to the balcony didn’t close very tightly and there were dead gnats plastered all over it, cobwebs and spiders in every corner of the room, uncomfortable beds, very old microwave, fridge tended to freeze things, no coffee-maker. Luckily it wasn't hot out because there was no air conditioning. Taking a shower the next morning was a nightmare… the temp would alternate from ice cold to scalding hot in a second. The owner thought maybe too many people in other rooms were trying to take showers at the same time. We ended up taking our showers in the evening, which was a little better. The towels weren’t very soft, some of them were stained or had holes in them. The WiFi was basically non-existent, even though we were in the room closest to the office.
Sadly, this turned out to be a not-so-good experience and we don’t plan to come back. The view and sound of the waves were nice, but that didn’t really make up for the lack of a quality room.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
2 Thank CLynn28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 30, 2013

My husband and I stayed at the Cliff Dweller in September. In general, the hotel is reasonably priced and seemed to be a good value for the price. First, my part of the review. The place is quiet, quaint and clean. We slept very well which surprised me considering how close the hotel is to the highway. We heard very little traffic noise. This location has an incredible view of the lake and you are within feet of the crashing waves. I loved the sound and views of those waves and would absolutely stay there again just for that. As for my husband's review, he would not go there again for two reasons. The television channels are limited(no ESPN) and the internet is limited and could only be accessed in the lobby.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
7 Thank bralle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wi
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2013

Get reservation confirmation in writing, otherwise won’t honor what staff quoted you. Owners plan on closing by end of October so make sure they will be there.
Very poor owners with very poor customer service. Our screen door wouldn’t open to our balcony so we couldn’t sit out and enjoy the view. Owner tried to fix, but new screen too short, so still couldn’t enjoy view. Promised to fix next day on Friday, but wasn’t fixed and told he didn’t have to fix anything on the weekend. If we didn’t like it come get our money and leave.
She and her husband were very unhappy when they had to bring us toilet paper for the staff didn’t supply us any. They wanted us to go get it.
You go to this motel for the view and not the customer service. The waves crashing right below you are great, that is if you can get out to the balcony to enjoy it. We couldn’t even leave our door open at night because of the screen not closing.

Room Tip: Get reservation confirmation in writing, otherwise won’t honor what staff quoted you. Owners plan...
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank polishtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 22, 2013

We used to just love staying at The Cliff Dweller. However, our last trip there was less than enjoyable. New owners took over just over a year ago and they are not to pleasant. Blaming staff to guests about cleanliness issues, negative and unhelpful.
It's really a shame because the view from the rooms is great. We have stayed many times, but we won't be back there again unless the nice lady that owned it before buys it back!
Brian Chryst
St. Croix Falls, WI

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brianserenity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 12, 2013

The view is spectacular, and you could't be much closer to the lake. We slept with the door open, so we could hear the waves from the lake, hit the shore. The rooms are small, and beds, just OK. The balconies were fine, but I don't think the railings are safe. They are short and sort of wiggly, which is scary if you are on a cliff. The prices are OK considering the location. Great place to stay if heading into the BWCA.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank LChapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Hill, Georgia
Level Contributor
107 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed August 23, 2013

OK, we all agree that the view from the rooms is wonderful. But after a few ohh-h-hs and ah-h-hs, you're left with the rest of the place.

The balconies are not "private" as advertised. They are all part of a connected deck that runs the full length of the back of the motel, divided by low wrought iron railings -- not even privacy screens. So if you have noisey or nosey neighbors you're just out of luck. And I sure didn't feel safe leaving the sliding door open for the night. (And with the door closed the only water sound you have is the bathroom in the room above you.)

Bed was acceptable, but chairs were uncomfortable and way too low for the table.

Every electric plug was taken except the one by the sink, but it turned off anytime the sink light was off. So there was really no place to recharge phone or laptop. And the advertised internet service is so weak and slow that it's almost non-existant.

There is no restaurant. No coffee in the room. Breakfast is all carbs and things don't appear to be refreshed during the serving hours. Get there early or go without.

It's ok for a one-night stay if you are just on your way somewhere else, but I wouldn't actually plan to spend a few nights there again.

  • Stayed August 2013, traveled solo
    • Value
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    • Cleanliness
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Helpful?
2 Thank MrsPincheon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cliff Dweller on Lake Superior

Property: The Cliff Dweller on Lake Superior
Address: US Highway 61, Lutsen, MN 55615
Location: United States > Minnesota > Lutsen
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #4 of 4 Hotels in Lutsen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Cliff Dweller on Lake Superior 2.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Cliff Dweller Inn Of Tofte Hotel Lutsen
Cliff Dweller Lutsen
Cliff Dweller Hotel Of Tofte

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