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“Ugg Terrible service but good food.”

Papa Charlie's Tavern & Stage
Ranked #3 of 8 Restaurants in Lutsen
Price range: $9 - $29
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night
Description: Serving lunch, dinner, and the region's best entertainment, Papa Charlie's has something for everyone! Whether you're looking for family dining with a view, gathering with friends at the bar, outdoor dining on the scenic deck, a spirited game of fusball, watching the game on the big screen or the region's best musical entertainment during the ski season, it's the place to be at Lutsen Mountains. So enjoy your favorite beverage, shoot pool, play games, relax and have fun.
Everett, Washington
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Ugg Terrible service but good food.”
Reviewed August 2, 2012

Although the food is really good, the service is TERRIBLE! The server even told me there were no managers on staff... Such a great location, captive audience with guests from the lodge hotels, yet they can't keep staff. I am sure they are loosing money, because the math on the bill was wrong. My bill's total was $.12 short, and the server could not account for it... I certainly don't mind paying less, but where did the $.12 go??? No, it was not buried in tax or beverage tax, just gone.

Visited July 2012
Helpful?
1 Thank PegHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Visitor rating
    47
    77
    42
    22
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
United Kingdom
Level Contributor
115 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
“Management needs to help the staff here”
Reviewed July 20, 2012

Fantastic location, great space, great food and drinks. The problem is Papa Charlie's is ALWAYS short-staffed. I have been there numerous times where there are only two people working and serving a dozen tables AND the bar. They work their butts off and somehow remain efficient and cheerful but seriously management, open up the wallet and hire some more help!

Visited July 2012
Helpful?
1 Thank worldfusionradio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
181 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Food decent, beer - expensive!”
Reviewed July 12, 2012

My husband and I stopped in for a late lunch/early dinner on a Saturday in June. We sat in the bar and ordered burgers and beer. The burgers were good (nothing special, but not bad). My cup of beer (plastic cups) had a slow leak at the bottom so the bartender poured it in a new glass without topping it off to replace what was all over the table. That wouldn't have mattered as much to me if the bill had not come and the cups of beer were $5 each!

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Libby_travels_alot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
25 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“nice views”
Reviewed July 12, 2012

food is average, but if you sit outside the views are beautiful! Fun place at night if a live band is playing.

Visited August 2011
Helpful?
Thank MissTwinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
19 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good food, slow service”
Reviewed July 5, 2012

We ordered our food and it seemed to take forever to get it. The restaurant had very few people in it so we were surprised by the slow service. The order was incorrect when it came. After all of that the food was really good and the views were spectacular.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mplsflygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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