Received a gift card as a Xmas present and used it with my family on our first ever visit to Powder Ridge. For whatever reason, there was an issue with the gift card redemption that created some issues, including me to have to pay a portion of the fee with cash. However, after a few hiccups, we were up the tubing hill and had a great morning. After returning from the tubing, Powder Ridge was very supportive and apologethic over the gift card issues. Not only did they remedy the issue, but provided us with a xtra refund for our troubles as well as issuing a new gift card. GREAT CUSTOMER SERVICE and a real nice time, looking forward to returning again this winter!
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