When I made the reservation, I asked for a certain room. The room was not reserved. There wasn't any soap or tissues in the room. Not enough towels. No hot water. The phone system didn't work. Note on door that pool was closed. The next day I used the hair drier and it would not shut off, I couldn't unplug it. It started to over heat and smoke the fire alarm in bathroom went off. When I tried to turn it off, it sparked. Since the phone didn't work, I had to go into the hall and yell to the desk that I needed help. The person at the desk came and finally got the drier to shut off. The bathroom and room were smokey so I was moved into another room for 2 more nights. At check out, we were given a discount, my room total for 3 nights was $226.98 per the receipt but was actually charged $249.93 when I checked the credit card statement. Four of use have been staying at the Days Inn for a number of years usually twice a year. If the other people in the party had not been staying here, I would have moved to another hotel. I plan to cancel my June 2013 reservations. We have noticed that each year there is a decline in the Days Inn services. Pool has been closed. Ice machine hasn't worked for a few years.
- Official Description (provided by the hotel):
- Our family friendly hotel is currently updating our rooms to make a more enjoyable stay for our guests, including new linens. We offer basic comforts in a convenient setting midway between the Twin Cities and Duluth. Located one mile from downtown historic Hinckley. Guest are within walking distance of several food venues and restaurants. We offer our free DayBreak Breakfast featuring hot oatmeal with three toppings, fresh fruit, yougurt, hard boiled eggs, three toast choices, cold cereal, coffee, milk and juice. A 24 hour courtesy shuttle is available to Grand Casino just one mile away. Enjoy that perfect cup of coffee at our 24 hour coffee station. We are pet friendly for the family member you just can’t leave behind. Private Jacuzzi rooms available. ... more less
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- Also Known As:
- Days Inn Hinckley Hotel Hinckley
- Hinckley Days Inn