Just returned from a 4day 3nite stay at the main hotel at Grand Casino Hinckley. Most everything was wonderful but had a few bumps in the road mostly service concerns at the Grill. Went to the grill twice for breakfast as we had coupons from the mid-break package....the first morning everything was great but the second was a nightmare....food was cold, service was horrible and then the waitress charged us incorrectly. I sent a email when we returned home and was contacted within 2hrs by the head of the food department. She apologized and sent us a coupon to use on a future visit.
Cherries the snack bar at the casino was busy all the time but service and food were great.
The room was good too we were in the new section and room had a frig and microwave which they don't have in the old part.
Machines were tight at first but seemed to loosen up in the middle of the night.
I would reccomend this place to anyone, we have been coming here for many years and the only problem we have had is in the Grill...but If you go to Cherries or the buffet you will have no problem
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- Also Known As:
- Grand Casino Hinckley Hotel Hinckley
- Grand Casino Hinckley Mn
- Grand Hotel Hinckley
- Hinkley Casino