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“hockey tournament family”

Wendigo Lodge & Conference Center
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Wendigo Lodge & Conference Center
Ranked #11 of 11 Hotels in Grand Rapids
farmington, mn
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“hockey tournament family”
Reviewed May 22, 2012

We booked the room after seeing it on the internet. When we arrived and went to our room we could not believe the condition of it. My wife and I had to change sheet's on the bed's they were full of hair!!!!!. The front desk people were worthless they had nothing to offer I had to go in the laundry room and get sheet's and towels myself. The owner's grand kid's have a room or two on the first floor maybe they should just close the entire place down so they can raise more hell there.

Room Tip: Go some where else to spend your money and have a good time not here.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
7 Thank jay l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
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English first
Sartell
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 6, 2012

Being a hospitality industry professional I was appalled by the sad state of affairs at the Wendigo Lodge. The last time I was here was in 2007 and the property is rapidly sliding into a morass. They are understaffed with poorly trained individuals. The room doors appear to be self closing but are not. One exit door was locked by having a chair jammed into it. you couldnt enter the building by any door other than the front because the card readers were torn off. They have a sign at the front desk that says to not keep your key card near your cell phone, I travel extenseivly and work in a hotel and have never seen or heard this before. The problem is thier system. The website is not updated. The internet acces in the room is wired not wi fi and was turned off the last morning of our stay. The indviduals setting up the continental breakfast were obviously not trained in food safety so we did not eat there.
The views of the North woods were spoiled by unfinished town homes, abandoned construction equipment and materials and garbage strewn about. This property needs to be taken over by a PROFFESIONAL management group. You will very upset if you stay here

  • Stayed May 2012, traveled on business
    • Value
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Helpful?
8 Thank gadgetsdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Grand Rapids hotels

White Bear Lake, Minnesota
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 26, 2012

This place is very strange. You drive up a long road and come to a collection of buildings. There are very few clues as to where to go for a meal or whereto check in for a room. We went there to see if it was appropriate for a seminar. The entry to a beautiful building was sullied by overflowing trash barrels and debris in the snow. There was no obvious place to go so we stood there for a time until a person came. It did not appear that anyone else, customer or staff was in the building. When asked about a seminar with rooms and meals we were given tired soiled forms and vague answers. We did not go any further, just left with the opinion that this place is in serious trouble and we would not consider it until it has new management.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
7 Thank Frank A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, MN
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 9, 2012

We were really hesitant to check in after reading reviews of this property from last year but after a two-night stay by two of our hockey teams and their families (pee wee and bantams), I think most of the group agreed that it was a decent place - overpriced, however, for the few amenities made available to guests. Sort of Country Inn and Suites amenities for alot more money and alot fewer staff people to help out. The property and the rooms are beautiful, the pool and sauna were open and great for the kids, and a very simple continental breakfast was served both mornings (no on-site restaurant or bar). Food wasn't anything great but it filled 30+ kids sufficiently (scrambled eggs and sausage, milk, juice, coffee, cereals, convenience store danishes and those tiny waxy donuts, toaster waffles). Two people staffing the lodge were pleasant and helpful, although probably overworked for the size of our group. The property suffers from lack of maintenance in things like room window locks, outdoor key card readers access (looked to be ripped off the lodge wall outside), lack of hangers, no mirror over a sink where a mirror should be, computer system fritzing at checkout, etc.., but it was a sufficient and pleasant place to house our boys and families for a winter weekend. Not sure it would be that way if you were one of only a few rooms that were staying there for any evening or weekend, but with our group they did rise to the occasion. The property has such potential, it's a shame that owner doesn't do something more with it. The Grand Rapids area is so beautiful and this could be a gem with some investment and promotion.

  • Stayed January 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 15, 2011

The rooms were nice, fairly clean but that was the end of it. Stayed 6 nights, only one breakfast was served and by 9am it was gone before we got there. No other breakfasts were served the rest of our stay. No one is at the front desk after 4pm. We were locked out of our room the 3rd night and had to wake up the son in law to get us in our room. The last night we were there we were locked out again. We had returned to our room at 7pm and could not get in. They have two numbers at the front desk to call. One is for the son in law and the other is for the owner, of which both live in the hotel. No one answered so we left, thinking maybe they were out to dinner, we returned later and no one would answer. We spent an hour calling and knocking on their doors. The owner was there in room 114. You can enter his room from inside and outside. His window was open and tv was on. When we knocked at his door he turned his tv off. We called the police who also called his room and left him a message. In the end we ended up going to another hotel at midnight and checking in. Dirty with no clean clothes or Pj's and we have a little one who turned 3 two wks earlier! The next day we could not wait to get our things and NEVER look back. The owner said it was not his problem and blamed his front desk staff and left! Do not walk away from this hotel, run like h---!

  • Stayed December 2011, traveled with family
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Helpful?
5 Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 12, 2011

Based on the website, this would be great place to vacation and serve as home base while visiting relatives. However, the website is a FRAUD. There is no restaurant/bar, the 6-10 a.m. breakfast does not exist, there are no front desk personnel during the hours 1730 hours to 0900 hours, the room air conditioning is eradict and the premises are generally unkept (cigarette butts are everywhere). This place gives Grand Rapids a very bad name; next time I will stay in Deer River.

Room Tip: eradict air conditioning. no towel service
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
5 Thank robert f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahtomedi, Minnesota
Level Contributor
72 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 26, 2011

I wish I had read the reviews before we booked two nights here for a wedding! The website looks beautiful...and it's a beautiful lodge from the outside. Unfortunately, the inside has been neglected and the place is run down. Our room had stains on the carpet and smelled like a wet pool towel. The rest of the room appeared to be clean. The brochure said there was a restaurant next door and a 24hour convenience store at the front desk. However the restaurant was permanently closed and the front desk didn't have even water or a toothbrush. Also my 8 year old daughter nearly fell out the second story window when she leaned her head on the screen and it fell out. Echoing a previous writer, the sauna had no door knob...not sure it even worked. The pool shower and bathroom was FILTHY. The breakfast areasaws dirty and I wouldnt let my family eat there so we went out instead. Word of advice-stay away!

  • Stayed August 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mahtomedigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wendigo Lodge & Conference Center

Property: Wendigo Lodge & Conference Center
Address: 20108 Golf Crest Rd, Grand Rapids, MN 55744-4786
Location: United States > Minnesota > Grand Rapids
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 11 Hotels in Grand Rapids
Number of rooms: 42
Also Known As:
Wendigo Hotel Grand Rapids

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