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“OUTSTANDING CUSTOMER SERVICE!!”

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Super 8 Grand Rapids
Ranked #2 of 11 Hotels in Grand Rapids
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341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
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English first
Monmouth, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013

The whole family is in move mode so I had to stay in a hotel for this visit. So glad I chose the Super 8. Although an elevator would have been helpful to me, I made the stairs several times over my two day visit. Breakfast was nourishing, the staff helpful; the housekeeper was friendly and efficient.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank crazynana3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 5 Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 7, 2013

Just spent an entire week at the Super 8 in Grand Rapids, Minnesota, which is home territory ...although no one in the family has a home there anymore. So my brother, wife, dog and me and a granddaughter found ourselves in a small motel for a week. I must commend this Super 8. I have now stayed in several this trip and, while they're all okay, this one pretty much lives up to its 'super' name. It appears to be fairly new and ideally located (near a coffeehouse, DQ, etc. Everything in the room worked well and it was very clean...the two basic requirements of course. What earns it a bonus is the cleanliness, attractiveness and order of the public spaces from the cheery lounge and breakfast room (with way above average food and even slightly better than average coffee). Handy washer and dryer also. HOWEVER the best thing was the absolutely great service/attitudes/behavior of the staff. Brings to mind the phrase "Minnesota Nice!" UNFORTUNATELY there is one slight drawback but it can be mostly overlooked/overcome. The floor between the two levels is NOT well-soundproofed. Which isn't bad if there is someone upstairs who sleeps normal hours. My brother's room was below a family with what sounded like 10 or 15 children one night and the pitter patter of biggish feet was a bit much. HOWEVER it's not a problem 95% of the time so not fair to make too much of it. AND in fact the rooms are extremely well-insulated otherwise. One more thing...Super 8's allow dogs (which makes it my brother's favorite) but there is no hint anywhere of doggy odors, hair, muddy footprints which isn't always the case with hotels that are pet-friendly. So thanks nice Minnesotans. Great time Up North!

Room Tip: Stay upstairs if you are overly sensitive to the sounds of people walking.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Roresand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJN8, Manager at Super 8 Grand Rapids, responded to this review, June 10, 2013
Roresand -

Thank you for your wonderful review of our property. It was a pleasure hosting you and your family. Every day we strive to provide as close to the best customer service as possible, glad to hear we are doing a great job! In regards to the in house noise I do apologize, as we continue improving on the building (furnishings, carpets, etc....) we are researching different noise absorption options to ensure a relaxing, quiet guest experience. Thank you for your time and we hope to see you again. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Grand Rapids

Property: Super 8 Grand Rapids
Address: 1702 S Pokegama Ave, Junction Highway 169 South & Airport Road, Grand Rapids, MN 55744-4271
Phone Number:
Location: United States > Minnesota > Grand Rapids
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Family Hotel in Grand Rapids
#4 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Grand Rapids 2*
Number of rooms: 58
Official Description (provided by the hotel):
Rest up at Super 8 Grand Rapids hotel, located at the intersection of U.S. Highway 169 South and Airport Road. Our Grand Rapids, MN, hotel sits just minutes from family-friendly pastimes like Children’s Discovery Museum and Hill Annex Mine State Park. Enjoy close proximity to some of the finest ski resorts and hiking trails in the region.Our pet-friendly hotel in Grand Rapids, MN, offers convenient amenities to help you save time. Our rooms come with free Wi-Fi, microwave, refrigerator, large-vehicle parking with outside outlets and access to guest laundry facilities. Enjoy a sound sleep, then fuel up with free SuperStart continental breakfast in the morning. ... more   less 
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Also Known As:
Super 8 Grand Rapids Hotel Grand Rapids
Super Eight Grand Rapids
Grand Rapids Super Eight
Grand Rapids Super 8

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