I booked this hotel for my son's wedding - TWICE! They didn't have my reservation when I checked the first time so I made new reservations. When I got to the hotel they could not find my reservation. It ended up that they had me down for the wrong dates. I stood for an hour trying to get a room. I ended up being in a room that was not functional (air circulation). We tried several times the next day to talk with the staff and left a message, yet noone was in the lobby area and did not respond to our call. We tried to get into a functional room. During our stay, the toilet backed up and the coffee machine didn't work. Of course the person that put my reservation in the computer was not there and all in all they were NOT accomodating.
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