On our way home from vacation, we decided to stop at Za! as it sounded good. After waiting twenty minutes for a table, we were seated at a table that had been open and ready since we arrived. We had looked online for menus, and my son decided he wanted the kid's meal chicken fingers. My son is a very picky eater and only will eat about three things. After being seated, I asked the hostess for a kid's menu. After asking my son's age, who is 12, she refused, saying the kid's menu was for 10 and under. I said he wanted something from the kid's menu, but she said it "wouldn't fill him up!" My son eats a few bites of food and is usually done. How the heck does she think she knows anything about my son? We ordered an appetizer for him, but he fell asleep before the food arrived a full hour after ordering. So he didn't even eat anything! We were supposed to get bread with the meals that we ordered, but didn't. To make matters worse, I was completely disgusted after taking a bite of pasta and finding a hair in my mouth! My son and I finally left and waited outside while my husband waited for the check, as the waitress never brought it. This was the worst dining experience I have had. I would definitely steer anyone away from ever eating at this place.