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Country Inn & Suites By Carlson Fergus Falls
Ranked #2 of 7 Hotels in Fergus Falls
Certificate of Excellence
Reviewed September 14, 2013 via mobile

Although pristine looking on the outside, all the money seems to have been spent on the grand entry/lobby. The room stank of mold, most likely from the out of date air conditioning unit. The lamps had burn marks from the lightbulbs, the room "office" furniture was nice but not the old chair. The Americinn was much nicer, much cleaner, and staff more friendly. I will not stay here again. The hotel layout is not family friendly. A great Bachelor Stop.

  • Stayed: September 2013
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Thank Calvin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 - 232 of 289 reviews

Reviewed September 13, 2013

We stayed here for a wedding last weekend. We drove up from the cities and got there early. Tried to check in, and we were told room wasn't ready. It was 1:30 and check in was 3:00. Fine said we would come back in an hour. Came back and several people were checking in. Again tried and they said the suites weren't ready. This is even though our son checked in right in front of us, and got a suite, also the same with a nephew. Waited over 40 minutes more while many people checked in, including those with king suites. Finally stood at the desk, even though they told us to sit and wait. Got checked in had 10 minutes to get ready, then drive 30 minutes to wedding. Staff never really apologized just said cleaners were working hard. I am sure they were. My complaint was shouldn't they check in first come first serve? Apparently assigned us a specific room and wouldn't stray from that.

  • Stayed: September 2013, traveled with family
    • Service
Thank Nanque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

Perfect for a stay in the Fergus Falls area. Great exercise room and pool. The rooms are spacious and have a 40" flat panel TV. I would definitely stay here again. The rooms are quiet but the air conditioners are a little noisy.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

From the time we checked in until we left this was a very nice stay. The breakfast we got every day was super. Nice clean room. Since the building is more than a Motel the parking lot looked almost empty but we checked in early and then had plenty of time to go into town and look around. Everyone we met

  • Stayed: August 2013, traveled with family
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Thank Dennis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

We stayed at the hotel as part of a wedding party. The staff was wonderful. They were very accommodating and helpful. The rooms were over-priced and in desperate need of a renovation. There was a smell in the room and it was dimly lit. The staff moved us to a different room which smelled better but also needed to be renovated. The breakfast was nice and the ladies working there were nice enough to bring around a tray of freshly baked muffins.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Jeanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Good service was provided. Towels were substantial and absorbent. All linens smelled clean, not bleachy or perfumey. The bed was comfortable. Breakfast included protein and fruit items. Perhaps because they have a restaurant, the breakfast dishes were neither disposable nor plastic of any kind which pleased me very much.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Best Western
Thank Maureen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

Our stay at the Falls Inn and Suites in Fergus Falls, Mn was like a scene torn out of the script of a poorly produced Hollywood 'B' Flick. When we arrived at a little after three, I kind of wondered if we were in the right place; the parking lot was nearly empty. And when we checked in all of our rooms were not available. (the four families were travelling together and we wanted our rooms to be side by side.) But some of the rooms were not clean so some of us ended up playing musical rooms 'til we ended up with four adjoining pool-side rooms. The accomodations were modern and clean and like I said quiet. In the evening we would sit and visit with one another on the deck over looking an empty pool. But the woman at the desk felt compelled to scold us like we were rowdy three-year olds! We could barely hear each other over the large exhaust fans in the pool area! When you're shelling out $150+ a night for a room, you're entitled to enjoy it!

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Ron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson Fergus Falls

Address: 925 Western Ave, Fergus Falls, MN 56537-4803 (Formerly Bigwood Event Center & Hotel)
Phone Number:
Location: United States > Minnesota > Fergus Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Fergus Falls
Price Range: $85 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Country Inn & Suites By Carlson Fergus Falls 3.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Best Western Fergus Falls
Fergus Falls Best Western

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