The room was clean. The Service and Staff were very good and helpful. There are limited selections for breakfast, mainly packaged items. Some hallway noise and next room noise made for interruptions in sleep qualityMore
- Free Wifi
- Free parking
The room was clean. The Service and Staff were very good and helpful. There are limited selections for breakfast, mainly packaged items. Some hallway noise and next room noise made for interruptions in sleep qualityMoreShow less
I am sorry to hear you did not get quality sleep with us. We are always looking for ways to improve and your feedback helps us with that. We look forward to the opportunity to serve you again!
I was a bit skeptical about staying there initially, even after walking into the front door. But the room was clean, spacious (we had the King), and the free breakfast was decent. Two floor with no elevator, so we made multiple trips. The service was good. The lady at the front desk even offered to help us bring our luggage up.
Thank you for taking the time to give us your feedback. I glad we were able to exceed your initial impressions. I hope you took our front desk agent up on her offer and let her assist you with your luggage! It is our pleasure to serve you and we would love to have you back when you are in the area!
We had to find a room quick one evening while on our way to Yellowstone. We have stayed at Super 8 before with never much of a problem. We walked to register and the person behind the desk acted like we were an imposition instead of a paying customer. After we registered we had to climb the stair to our second floor room. When we opened the door to the second floor hallway smell of cigarette smoked almost knocked up down. The room was just ok. Nothing exceptional. We would not stay here again and would not recommend it to anyone.
Thank you for staying with us and for the feedback. I'm sorry that you didn't have a good experience. Our hotel does have two floors and we do have smoking rooms. Guests can reserve smoking rooms or non-smoking rooms. Thank you again for staying with us and I apologize again for not having the experience you where hoping for.
If you are a smoker and want to be able to smoke in your room, this is the place for you! Otherwise, avoid it unless you just want to have a crash pad for a night and don't care about odor. Rooms stink of stale cigarettes.
Thank you for staying with us and for choosing Super 8. We will be changing our hotel to 100% non-smoking this fall. Please consider staying with us again in the future.
Thank you again for your honest feedback.
Wouldn’t recommend. Bed bugs. Very dirty place. Dirt on hung up “clean” towels. The open parking lot was probably the best part of the hotel but I’ve been getting bit non stop since I got to my room. Didn’t realize what it was until it was too late. I’d pay more to go stay somewhere cleaner where I’m not being bit
I'm disappointed to hear about your experience. We take things like bed bugs very seriously and we don't allow things like that to go unattended. We appreciate you staying with us and we appreciate your feedback. I want to re-assure everyone that if we have a concern like bed bugs we have the room heat treated by the pest control company.
Thank you again for staying with us and for your feedback.
I have a hard time complaining about a hotel I paid $100/night for that offers everything it states! Rooms were clean, staff was friendly, plenty of options for breakfast. I’d stay here again if driving through the area.
Five STARS!! Thanks for choosing Super 8!