I could not agree more with the previous reviewer. Ely and the Boundary Waters are gorgeous and a must see. However, Steve the owner of the River Point Resort was rude and less than accommodating. He changed his pet policies after we booked our stay, he yelled at us for asking questions, and he had a fit about returning $12 for a canoe we did not rent. The complete lack of customer service from Steve was enough to severely taint our trip and I would NEVER return or recommend River Point Resort.