Front desk staff was friendly for how busy they were. Our room was nice and clean and the waterpark was a blast, my son had a wonderful time. Took a little long to get our pizza, but we were having to much fun to complain. Waterpark is awesome, but the side for the smaller kids was REALLY cold, my son's lips were blue the entire time and we had to get out frequently to warm up.
We went to the restaurant for dinner and I was a little surprised by who I assumed to be an employee, but would never of known by the way she was dressed (pants rolled up and tattoos all over her legs, arms and chest). She was very loud and appeared to be upset with one of the waitresses, then she went storming to the back. My son kept asking if she was mad, I told him she was just talking loud. Our server was very friendly and the food was awesome. Maybe we are wrong about who this person was because I could not imagine your hotel allowing tattoos and this type of dress in the restaurant.
We decided to check out your breakfast before we left the next morning, so this time I paid more attention. Everyone had name tags. Our server Cindy, was smiley and nice. Another gal, Kandis, came by and asked us how everything was.
Other than the lady who was yelling, we had a good experience and will definately be back!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn & Wild Woods Waterpark Hotel. Home of one of the largest Indoor Water parks in Minnesota! Our full-service hotel is a new facility located minutes from Graco, Great River Energy, Albertville Premium Outlets, Lowes, Cabelas, Cargill, Siemens, Sci-med and Ramsey Industrial Park. Our guest rooms are well-outfitted for the traveling executive, including a spacious and well-lit work area, and Corporate QUIET Floor. Our on site lounge and restaurant, the Mississippi Valley Grill and Bar, is a great place to relax and enjoy dinner in a Northwoods atmosphere. In-room dining is available 7 days a week. The waterpark takes you back to the River Town of old. With three water slides, a lazy river, basketball water court and a child's play area, there is fun and variety for all ages. The waterpark is open daily in SUMMER. WATER PARK HOURS: SEPTEMBER through MAY: Mon. Closed, Tues. Closed, Wed. Closed, Thursday 4pm-9pm, Fri. 4pm-10pm, Sat. 8am-10pm, Sun. 8am-9pm. Call for availability we are open for some school vacations! The conference/ meeting area features 7 breakout rooms with multiple room combinations and up to 120 people for general sessions, parties and/ or receptions. Our constant caring team is empowered and dedicated to providing you with a memorable experience. ... more less
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- Also Known As:
- Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
- Holiday Inn Otsego Mn
- Otsego Water Park