I have stayed at this hotel 10 times since it opened a few years ago. From a facility point of view it is a very nice facility, which is one of the reasons that I have continued to return. Things are fine unless you ask for anything. They have an arrogance about themselves, so they don't seem to care about keeping you as a customer. I am a Starwood Platinum member and have been so for more than a dozen years, I have never come across people that make no attempt to make something work for you. If customer service is as important to you as the facility, pick a different place. If you have no expectation of service, this is a fine choice. I won't go back.
- Official Description (provided by the hotel):
- Connected to the Galleria shopping center in Edina, The Westin Edina Galleria offers easy access to shopping, restaurants and entertainment options throughout the Twin Cities. It has all the amenities that today's travelers demand and boasts 9000 square feet of meeting and event space.AwardsAAA Travel Four Diamond Award 2009 - 13 Starwood Hotels and Resorts Worldwide - Westin - Outstanding Guest Experience Index 2010 - 12 Starwood Hotels and Resorts Worldwide - Westin - Outstanding Meeting Planner Satisfaction Index 2012 Starwood Hotels and Resorts Worldwide - North America - Sales Team of the Year 2012 MN Sun Newspapers Reader's Choice Awards - Best Hotel 2012 Mpls St Paul Magazine - The Great Minnesota Bucket List 2012 TripAdvisor - Certificate of Excellence 2012 - 13 Minnesota Lodging Association - Property Of The Year 2012 U.S. News and World Report Best Hotels Ranking 2012 - 13 ... more less
- Reservation Options:
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- Also Known As:
- The Westin Edina Galleria Hotel Edina
- Westin Edina Galleria