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“Overall good place”

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Hilton Garden Inn Minneapolis Eden Prairie
Ranked #1 of 13 Hotels in Eden Prairie
Certificate of Excellence
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Overall good place”
Reviewed July 18, 2012

We stayed here overnight on a road trip to see family in Minnesota. It was clean and comfortable for the most part, but a real turn-off was turning down the bed to see totally wrinkled sheets. It didn't smell bad or anything, but both sides of the bed were wrinkled in all the places where a person would wrinkle them if sleeping in, or sitting on, the bed. The pillows were fine; and the bathroom was clean! Weird. Maybe a cleaning person got tired and decided to sit down on both sides to rest? We slept very well atop the sheets.

Room Tip: Request a room on the west side of the building--with beautiful tree and forest views.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lisa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review, July 19, 2012
Dear Valued Guest,

I wanted to thank you for your business and also for the feedback you provided regarding your recent stay with us.

I also wanted to apologize for the condition you found the sheets on your bed in. Unfortunately we do not have a machine to iron our sheets, so I am so sorry if they appeared to have been in a wrinkled state.

We are happy that you enjoyed our Garden Sleep System beds and were able to get a good nights sleep! Take care and we hope you will consider our hotel for any future trips to Eden Prairie!

Sincerely,

Colin Klipfel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 18, 2012

The rooms were nice. The best part that I like about them is they had a mini fridge and a microwave. More hotel's should offer those. The bed was comfortable. The room was nice. They had a nice comfortable chair if you must work in you room but the table doesn't work so well with it. Making it difficult to do more than look up a few things on the internet.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JamesSchroer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review, July 19, 2012
Dear Valued Guest,

Thank you so much for taking the time to express your thoughts about our hotel. We are so pleased to hear that you enjoyed the ammenities in our guest rooms!

We hope your travels will bring you back to Eden Prairie and if they do we would love to see you return to our hotel.

Sincerely,

Colin Klipfel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 16, 2012

I travel to Eden Prairie a LOT for business, and this is the ONLY place that I will stay! Colin, the manager there, is INCREDIBLE and all the staff is so kind and accommodating. The rooms are clean, the food is DELICIOUS, and the amenities are just what I need: a fitness room, indoor pool, and FREE business center. I HIGHLY recommend this hotel!

Room Tip: The first floor is noisy on the weekends... try to stay on the 2nd or 3rd floor away from the pool a...
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SavvyAvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review, July 19, 2012
Dear Savvy Avi,

Thank you so much for the feedback you provided about our hotel. We are so pleased that you enjoy our hotel and all of its amenities everytime you visit.

Thank you for promoting our hotel and we look forward to your next stay with us!

Sincerely,

Colin Klipfel
General Manager
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Mills River, North Carolina
Level Contributor
114 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 9, 2012

We stayed only one night, had a jr. suite and it was very clean and comfortable, outfitted nicely. The pool and spa were very nice, well maintained and just the right temp. Overall this is one of the nicer Hilton Garden Inns we've stayed in. I would highly recommend this hotel for the weary traveler.

The staff was friendly and very helpful. I inadvertently forgot my Ipad in the breakfast room. I called the hotel from the road, they immediately located the Ipad and are shipping it to my home.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grhagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review, July 14, 2012
Dear Valued Guest,

We were so happy to hear that you enjoyed your stay with us! Our beds are the Garden Sleep System Bed and all of them are adjustable and allow you to set them at either a firm or soft setting.

As a hotel we are proud to provide some of the best service and ammenities in the Eden Prairie area. Thank you for your acknowledgement and we hope the next time you are in town you can stay for a few more days.


Sincerely,

Colin Klipfel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davenport, FL
Level Contributor
71 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 7, 2012

We were only in Minneapolis for one night, but if I ever return, I will most definitely stay at this hotel. We were in town on July 4th and wanted to see fireworks. James, the front desk clerk, was extremely courteous and helpful. He found a close location and printed out the directions for us to get there. The rooms were wonderful and the beds very comfortable. The location is easily accessible to several of the major roadways, but the property is quiet. The pool area is nice and well taken care of. This was a great choice for our first trip to Minnesota!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dragonflymomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review, July 14, 2012
Dear Valued Guest,

We wanted to thank you for your business and also for the kind words you shared regarding your recent experience at our hotel.

We are so happy that you were pleased with both the customer service in th hotel and also the ammenities that we are able to provide. I will make sure that Jamie is commended for a job well done!

Take care and we hope you will be returning to our hotel very soon!

Sincerely,


Colin Klipfel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 4, 2012

We stayed at the HGI on the July 4 weekend on our way to upstate Minnesota. I was skeptical about this hotel since we mostly stay at full service hotels, e.g. Sheraton, Westin, Marriott. The HGI Eden Prarie exceeded our expectations and provided a great stay at a great value. We paid $90ish a night including breakfast. The rooms were spacious, clean with quality furniture, a microwave, refrigerator (awesome if you have kids), Neutragena toiletries and free internet - everything you would expect from a full service hotel. It annoys me when full service hotels nickle and dime you for internet access, bottle of water, etc when you are paying $200 a night. The HGI provided all that including a hot breakfast for around $90. We will surely considering HGIs for future stays.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VickChapelHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review, July 14, 2012
Dear Valued Guest,

We wanted to thank you for your business and were pleased to hear that you enjoyed all of the ammenities of our hotel .

We also appreciate the information you provided for potential guests that might consider us when their travels bring them to Eden Prairie.

Take care and we hope you will stay with us again very soon!

Sincerely,

Colin Klipfel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 18, 2012

Stayed here for 2 nights at the beginning of our roadtrip to celebrate our 11th wedding anniversary. We were upgraded to a junior suite, which we appreciated very much. The room was very nice, clean and well maintained. It was a pleasure to stay in it. The front desk staff was very friendly and check-in went without a hitch. The breakfast staff was also very friendly but I specifically want to mention Johnny, one of the cooks. We've stayed at over 60 Hilton hotels in the US, Australia and Europe and without a single doubt, Johnny made the best omelet ever. The best way to start the day is with a good breakfast, well after eating an omelet from Johnny your day cannot get off to a better start.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRC512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review, June 21, 2012
Dear Valued Guest,
We wanted to thank you for the generous comments you made about our hotel and staff and are so pleased that you enjoyed your stay.

Your words of encouragement will be shared with Jonny and also with the rest of our staff. All of our team members takes great pride in their work and we are so glad that you noticed.

Take care and we hope you will spend all of your anniversaries with us!

Sincerely,

Colin Klipfela
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Minneapolis Eden Prairie

Property: Hilton Garden Inn Minneapolis Eden Prairie
Address: 6330 Point Chase, Eden Prairie, MN 55344-7726
Phone Number:
Location: United States > Minnesota > Eden Prairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Eden Prairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Minneapolis Eden Prairie 3*
Number of rooms: 97
Official Description (provided by the hotel):
The Hilton Garden Inn Minneapolis/Eden Prairie is located in Southwest Minneapolis putting you within 20 minutes of the famous Mall of America and Minneapolis/St. Paul (MSP) Airport. Travelers enjoy the spacious, 100% nonsmoking guest rooms with the adjustable Garden Sleep System bed and convenient in-room amenities like a microwave, refrigerator, coffee maker and complimentary WiFi. The Great American Grill is on-site to offer breakfast and dinner options. Our fitness center, indoor pool and whirlpool offer great options for unwinding. Join us for your Twin Cities adventure today! ... more   less 
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Also Known As:
Hilton Garden Inn Minneapolis Eden Prairie Hotel Eden Prairie
Hilton Garden Inn Eden Prairie
Hilton Eden Prairie
Eden Prairie Hilton

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