During the start of our check in process, someone that was staying at the hotel called the front desk. I don't have a problem with them answering it, but place them on hold and take care of me first. They didn't. The people on the other end were very demanding and the front desk clerk kept asking them to come down to the lobby and he would try to help them. This went on for over 10 minutes! After he hung up the phone, it was a very quick process. I like the 4th floor. There was less activity and overall pretty quiet. Rooms are clean and if you need to be on this side (SW) of the Cities, it is a nice location.
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- Also Known As:
- Springhill Suites Minneapolis Eden Prairie Hotel Eden Prairie
- Springhill Suites Eden Prairie