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“Home away from home”

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Hilton Garden Inn Minneapolis Eagan
Ranked #2 of 16 Hotels in Eagan
Certificate of Excellence
Genoa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home away from home”
Reviewed March 6, 2014

A travelor can expect to be greated by a personable, knowledgeable, and helpful staff. A clean room, a comfortable bed and bedding. a nice room work area. A clean bathroom. There is a wonderful grill and bar area to enjoy a great meal and drink.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Michellemarie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, March 8, 2014
I am so happy you enjoyed your stay with us. Thank you so very much for the 5 star review and most of all of the nice comments. Your feedback is the key to our success and I cannot thank you enough for taking the time to fill out a review regarding your stay with us. All of us at the hotel will eagerly await your return so we can serve you again. Have a great weekend!
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481 reviews from our community

Traveler rating
    296
    120
    42
    17
    6
See reviews for
157
98
27
157
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Two Harbors, Minnesota
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 2, 2014

I've stayed a this hotel a few times and always encountered a helpful staff and a clean room. Beds and pillows are up to Hilton standards and it's super easy to get to Minneapolis, St. Paul, or MSP from the hotel. And it's within walking distance of some places to eat, most notably, Ansari's (Mediterranean food).

One thing about the "restaurant" in the hotel (The Great American Grill). We needed to grab breakfast and were disappointed at paying $10 a piece for essentially the same self-service meal you get at no charge at a Hampton. Only when we sat down to eat did we learn that we could have chosen some made to order food (omelets, etc.). Wish this would have made been more clear.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, March 6, 2014
Thank you so much for the 4 star rating and the informative feedback. I am glad you enjoyed your stay. My apologies that the breakfast was not explained to you better. Had you noticed the eggs cooked to order option earlier, I think you would have been much happier with the quality of the breakfast and been able to see the contrast between ours and the hotels that serve a complimentary breakfast. Please keep in mind for future reservations that some of our packages include breakfast. Thanks again for the feedback and we hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, United Kingdom
Level Contributor
234 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed February 27, 2014

I was leaving Minnesota for Florida in the middle of February. Instead if facing a three hour drive with show in the forecast, I decided to stay in Eagan. I selected the Hilton Garden Inn based upon price and was delighted with my stay. The bed was very comfortable and I had an easy six mile drive to the airport the next morning. Thank you to the staff doe their friendly welcome. There is a lovely Greek restaurant across the street that I enjoyed very much even though I was by myself on Valentine's Day.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Gerald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, March 6, 2014
I am so pleased to hear you enjoyed your stay with us and even more pleased to hear you found the time to get away to somewhere warm after this long Minnesota Winter we have been having. On behalf of the entire staff at the Hilton Garden Inn of Eagan, MN, thank you so much for the nice comments and for the 5 star review. We hope to serve you again in the near future.
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Charleston, South Carolina
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 20, 2014

I was blown away by the great customer service here. When we first checked in there were a couple of food items in the frig from the previous person. Manager gave us free breakfast buffet tickets for the rest of our stay. Then when I couldn't get my DVD player to play in the room, Manager Jason Mercord worked on the problem until it was fixed, meaning he had to put a new TV in my room. Then he thanked me for finding a problem he didn't know about and rewarded us with a bottle of wine and a nicely boxed wine bottle opener. The entire staff was so friendly and attentive I would not hesitate for a second to urge you to stay here. Fantastic.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roger K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, March 6, 2014
WOW! Thank you so much for the extremely nice review and for the 5 star rating. I am so happy you enjoyed your stay with us and that you were provided the service levels that we strive to provide. We realize that we cannot always provide perfection to each and every guests but we do take pride in correcting any issues when they are brought to our attention to ensure you are happy when you leave our hotel. We will all look forward to seeing you again in 2014. Have a great weekend!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elk Mound, United States
1 review
Reviewed February 19, 2014

We were so welcomed by staff and the room was so clean. We had a microwave and fridge which was a nice perk. The pool was so warm and clean! We missed the shuttle going to the Mall of Amercia so they found another shuttle for us. For price, I really don't think we could have asked for a better place to stay.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, February 22, 2014
Thank you so much for nice review and for the 5 star rating. I am pleased to hear you enjoyed your stay and all of us at the Hilton Garden Inn of Eagan, MN look forward to serving you again soon. Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevens Point, WI
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 16, 2014

Pros: good value for money, clean, very friendly staff, nice atmosphere and good location.
Cons: None

We were very pleased with this hotel. We would recommend it to others. Make sure you adjust the heat right away it was set very low, but warmed up fast.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WisconsinTravler5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, February 18, 2014
Thank you so much for the nice comments, the five star rating and most of all of choosing our hotel for your accommodation needs. Your comments are vital to our success. On behalf of all of us at the Hilton Garden Inn of Eagan MN, we hope to serve you again in the near future. Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Saint Paul, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 12, 2014

Very nice hotel, very clean, good food, very friendly staff, very close to shopping centers, and restaurants, the movie theater is right across the hotel. I enjoyed my stay. I would highly recommend Hilton Garden Inn, you feel like at home.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Rochana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, February 18, 2014
Thank you so much for taking the time to rate our hotel and for the nice comments. We sincerely thank you for the 5 star rating. If you like to shop, please keep an eye open for some exciting new things coming to our area later this year. Thanks again for the review and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Minneapolis Eagan

Property: Hilton Garden Inn Minneapolis Eagan
Address: 1975 Rahncliff Ct, Eagan, MN 55122-3371
Phone Number:
Location: United States > Minnesota > Eagan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Eagan
#3 Business Hotel in Eagan
#3 Family Hotel in Eagan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Minneapolis Eagan 3*
Number of rooms: 100
Official Description (provided by the hotel):
Located in Eagan, Hilton Garden Inn Minneapolis Eagan is near the airport and close to Minnesota Zoo and Cascade Bay Waterpark. Other area points of interest include Mall of America and Nickelodeon Universe. Hilton Garden Inn Minneapolis Eagan's restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a 24-hour fitness facility. This 3-star property has a 24-hour business center and offers a meeting/conference room, limo/town car service, and audiovisual equipment. Complimentary wireless Internet access is available in public areas and the hotel has a computer station. Shuttle service is available to MSP airport and Mall of America. Wireless Internet access is complimentary. ... more   less 
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Also Known As:
Hilton Garden Inn Minneapolis Eagan Hotel Eagan
Hilton Garden Inn Eagan
Hilton Eagan
Eagan Hilton

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