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“Fly and Stay”

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Quality Inn & Suites
Ranked #12 of 16 Hotels in Eagan
Grand Rapids, Minnesota
Level 5 Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Fly and Stay”
Reviewed January 31, 2013

We have flown and stayed at two different motels by Minneapolis/St Paul airport. This one was by far the better one and they were the same price. The room was very nice it seems like the whole property had been updated sometime recently. We really enjoyed the pool and hot tub. There is a Green Mill next door and they give you two free drink tickets for Green Mill upon checkin so that was a plus. Shuttle to the airport was very timely and the coffee was hot an ready to go at 5 a.m. We will be staying here everytime we fly out of Minneapolis/St Paul airport.

  • Stayed January 2013, traveled with family
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Helpful?
Thank nathan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmettLincoln, Manager at Quality Inn & Suites, responded to this review, May 6, 2013
Thank you for posting a review! We are thrilled you had a positive experience with our shuttle service. We work hard to provide timely and safe transportation for all of our valued guests and feel it sets us apart from our competition. We appreciate you choosing to stay with us and look forward to hosting you again!
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261 reviews from our community

Traveler rating
    97
    78
    47
    17
    22
See reviews for
102
65
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2013

When you are away from home three nights per week, you hope for the best, depending on your destination. Sometimes you get the best of the worst. In this case however, this property is the best of the best. Of all the cities that I've been to in the last 12 years of traveling for work, this hotel takes the prize. From the complimentary shuttle service, excellent, caring front desk staff, fresh hospital clean rooms, wonderful offerings for breakfast, pool and work out room, all the way to check out after a restful nights sleep, consistent excellence is an understatement. If ever you find yourself on the south side of the Twin Cities, in need of lodging, I have no other recommendation to offer better than this. The care and professionalism here is hard not to notice. Angie, Jen, Laurel, Lisa,and Tony for a particular mention, will make your flawless reservation, and assure your comfortable lodging experience.Thanks to everyone there for the home away from home every business traveler could hope for.

  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel A, General Manager at Quality Inn & Suites, responded to this review, October 7, 2014
Thank you for the 5 star review! We appreciate your feedback and are pleased our staff was able to make your stay a great one! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, SD
Level 5 Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 17, 2013

We stayed here for 2 nights over the Holiday break, and were mostly pleased with our stay. One of the nights the people above us were smoking their window and the smoke was coming into our room all night. It was horrible. I called management at about 3AM and complained, but it didn't seem to solve the problem.

I understand that this was mostly out of the hands of the staff, but it upset me nonetheless. Upon checkout, management made up for the sleepless night by offering us 50% off our total stay.

Although it didn't give me my sleep back, it did show that this hotel does care about their customers and did offer to resolve the situation.

We would definitely stay here again and give it another shot.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank sufusimz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmettLincoln, Manager at Quality Inn & Suites, responded to this review, January 21, 2013
Thank you for taking the time to share your experiences and feedback regarding your stay with us at the Holiday Inn Express of Eagan. We are disappointed to hear that the comfort of your stay was interrupted due to the actions of our other guests but are thrilled that you will return and give us another opportunity to impress you.
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Minot, North Dakota
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2013

I stayed at the Holiday Inn Express in Eagan for a week right after Christmas and during the New Year. For the amount of people and traffic in the hotel, the hotel staff was very friendly, polite, helpful, and fast at everything they did. The rooms were a good size, very clean, and not to mention very reasonably priced for the holiday season. The hotel shuttle service took you pretty much anywhere you needed to go, anytime you needed at no cost and the driver's were exceptionally friendly and helpful in regards to helping you get around the local area. The breakfast was wonderful and had plenty of selections unlike most hotels. The pool/hot tub hours were accommodating as well. Definitely the place to stay with a family or for a prolonged time. I would definitely stay at this hotel again without hesitation and enjoy every Holiday Inn I stay in with no problems.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
Thank Kristina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmettLincoln, Manager at Quality Inn & Suites, responded to this review, January 23, 2013
Thanks for the 5 star review! We look forward to seeing you again.
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Muskego, Wisconsin
Level 4 Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 10, 2012

Stayed for one night as my daughter had an interview for a Summer internship nearby. The hotel was very clean and check in was quick and friendly. I chose this hotel after reading some reviews on the breakfast. The breakfast is a bit better than most continental breakfasts at most hotels.

  • Stayed November 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank BONZ516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPImanager, Manager at Quality Inn & Suites, responded to this review, December 12, 2012
Thank you for the review! It is so great to hear that our front desk associates were friendly and efficient during your check in process and that you enjoyed our free breakfast that we off each morning. We appreciate you choosing to stay with us and hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 9, 2012

Nothing special, but solid. The hotel is clean and the staff is very accommodating. Crazy that the hotel doesn't have an elevator however. It's only 2 floors but that was very surprising to me. I had a suite in the back of the hotel. The room was clean and comfortable, had a spa tub in the bedroom as well. Great mediterranean restaurant next door to the property.

  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank murphy50_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kjerstin K, Manager at Quality Inn & Suites, responded to this review, November 12, 2012
Thank you for the great review! We are pleased you found the hotel to be clean and our team to be accommodating and friendly. We work hard to ensure our guests are happy and comfortable throughout their stay. We always appreciate hearing from our guests – including ways to improve. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 17, 2012

Stayed here the first weekend in August during our MOA trip. HIE is located about 10-15mins away (very easy drive) from the mall, Target, restaurants and many stores nearby. The outside of the property is very dated but once instead a nicely refurbished, clean, comfy, and quiet place. The staff, amenties and breakfast were above average. Checkin was quick and thanked for being an Priority member. Room (2 room suite) clean,nicely sized, dining table, sofa, microfridge etc. Came back mid - afternoon from the mall just as the housekeeper was finishing our room. She was very nice and asked if the room was ok and if we needed anything. I mentioned I'm a big coffee drinker, without hesistation a few more packs of coffee were handed to me. Once again, very nice lady., Enjoyed our stay very much. Will stay again if in the area.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmettLincoln, General Manager at Quality Inn & Suites, responded to this review, September 25, 2012
Thank you for your review on the Holiday Inn Express & Suites on Tripadvisor. We are glad you enjoyed your stay, the location of our property, your room and our staff. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 1950 Rahncliff Ct, Eagan, MN 55122-3370 (Formerly Holiday Inn Express Eagan)
Phone Number:
Location: United States > Minnesota > Eagan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Eagan
#5 Business Hotel in Eagan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Conveniently located off Interstate 35, the Quality Inn & Suites(R) hotel in Eagan, MN offers easy access to the Mall of America and other popular attractions in the Twin Cities, including: •Valleyfair Amusement Park •Cascade Bay Waterpark •Target Field •Xcel Energy Center The non-smoking Quality Inn & Suites is also convenient to Best Buy Headquarters, 3M headquarters, Honeywell and Target Headquarters. Relax in the indoor heated pool and whirlpool or work out in the exercise room. If you need to get work done, we have a business center and meeting rooms. Other amenities include: •Free breakfast •Free wireless high-speed Internet access •Free airport transportation •Free daily newspaper •Free coffee All guest rooms include a coffee maker. Some rooms feature a kitchenette, sofa sleeper, microwave, refrigerator, hair dryer, flat-screen television, whirlpool, iron and ironing board. Get your money's worth at the Quality Inn & Suites hotel in Eagan, Minnesota. Book a room with us today; we hope you enjoy your stay. ... more   less 
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Also Known As:
Holiday Inn Express Eagan Hotel Eagan
Holiday Inn Eagan
Eagan Holiday Inn Express

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