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“Tasty sandwich” 4 of 5 bubbles
Review of Potbelly Sandwich Works

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Potbelly Sandwich Works
Ranked #28 of 125 Restaurants in Eagan
Price range: $5 - $10
Cuisines: American, Fast Food, Soups
More restaurant details
Restaurant details
Good for: Dining on a budget, Families with children
Dining options: Lunch, Dinner, Seating, Takeout
Minnesota
Level Contributor
29 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Tasty sandwich”
4 of 5 bubbles Reviewed November 5, 2012

Potbelly has their own unique atmosphere and method of delivering sandwiches. I have eaten at Potbelly several times and the service and sandwiches have been satisfying. The ingredients were fresh, and I enjoyed my warm, toasted turkey and swiss on white.

  • Visited November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Islandheat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Visitor rating
    9
    12
    2
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Alpine, Utah
Level Contributor
82 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“A way to order”
4 of 5 bubbles Reviewed September 12, 2012

Ordered my sandwich online. Prepared well and very good! I would definitely order online again. Just keeping this review simple!

  • Visited September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Jason N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carson City, Nevada
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Go there if you enjoy being SCREAMED at by the staff”
1 of 5 bubbles Reviewed July 12, 2012

The sandwiches were ok but the staff were the rudest I've ever seen. This was our first (and last) visit to a Potbelly Sandwich Works. There was a long line so we got in line and looked at the menu. We'd decided what we wanted, but because there was someone still ahead of us at the counter, we stood back, waiting our turn. All of a sudden this huge guy (close to 7 ft tall) starts screaming at us, "What do you want? Yeah, I'm talking to you, What do you want?" We can now approach the counter and order. We get to the register and the cashier is screaming at us, "What did you order? What did you order?" All the while there is a person in front of her that we'd have to knock out of the way to get to the cashier. I had to tell the cashier to back off and stop screaming at us! All she said was, "It gets pretty noisy in here." Well Duh! The ceilings are high so sound bounces around the room, conversations are turned up to scream mode and Potbelly's prides themselves on having an entertainer trying to sing over everyone else and the staff yells over all of this confusion. I've seen quieter people behaving themselves after a major accident.
Wouldn't recommend this place to anyone except someone who's deaf and wants a decent (not great) sandwich!

Visited July 2012
Helpful?
1 Thank IcedT54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
252 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 170 helpful votes
“I really liked this place!”
4 of 5 bubbles Reviewed July 16, 2008

I had never been to a Potbelly shop before May 2008. Now, I can't wait to return.

It's a simple concept, self-service type place. I didn't know how to order but the personnel were really patient and nice. I ended up getting a turkey sub. For a simple sub, the sandwich was really tasty! I know it sounds silly, but I was craving that sandwich when I returned home - where there is no Potbelly franchise. The atmosphere is nicer than a Subway or Quiznos. You can relax and not feel rushed to eat and run.

I actually look up the locations now when I travel to see if there is one close by.

Helpful?
Thank lakeflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul, Minnesota
Level Contributor
327 reviews
324 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Perfect amount of sandwich for a reasonable value. Good macaroni side salad.”
4 of 5 bubbles Reviewed June 6, 2008

Perfect amount of sandwich for a reasonable value. Good macaroni side salad.

Helpful?
Thank USTnick
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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