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“Great relaxing stay” 5 of 5 bubbles
Review of Sonesta ES Suites Minneapolis - St. Paul Airport

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Sonesta ES Suites Minneapolis - St. Paul Airport
Ranked #7 of 16 Hotels in Eagan
sac delta
Level Contributor
131 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great relaxing stay”
5 of 5 bubbles Reviewed June 21, 2012

My wife and daughter stayed there and just was amazed at how incredible the hotel was. From the moment they arrived, the wonderful staff, the clean spacious and relaxing room all the way to the breakfast. Nothing could have been better. They are definitely sold on this residence inn. Great Job.

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tlcroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
    113
    79
    28
    22
    14
See reviews for
110
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Sioux Falls, South Dakota
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 12, 2012 via mobile

This is the second time we have stayed here and loved it even more this time around. The staff could not have been more accommodating and nice. Went up with a group for a softball tourney. It's such a great set up for groups. Large outdoor pool and basketball court for the kids and an awesome fire pit for the adults to have a few beverages around! They even called me the day after we left to tell us we left a swimsuit behind and shipped it to us. We will most defintely will be coming back!

Stayed June 2012, traveled with friends
Helpful?
Thank gr8mom54805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
123 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
2 of 5 bubbles Reviewed June 5, 2012

This is the old style of Residence Inns where there are 4 rooms to a cottage-type building. Here's the break down.

Good -
1. Nice breakfast each morning with a good selection of food to choose from.
2. Comfortable beds.

Bad -
1. Staff was completely indifferent. The day we checked in the front desk staff was pre-occupied. There was technician working on some data or video wires behind the counter and all of his tools were blocking the front door entrance to the lobby. Never so much as a "sorry for the inconvenience" or thanking us for being gold an platinum Marriott rewards members. Not a good first impression at all
2. Grounds are in terrible shape! Many of the concrete walkways need to be replaced. Repairs to the grounds are hap-hazard at best.
3. Entry ways to the lower level rooms are filthy and swarming with bugs. The entry ways need to be swept and pressure washed. I checked around and it wasn't only my room entry that needed cleaning.
4. Rooms are dated need new carpeting and fixtures.
5. HVAC in my room was nearly uncontrollable - something I found out waking up in a sweat at 2 am.
6. Dog crap in multiple locations on the property and walkways.
7. Paid way to much to be so disappointed with this location.
8. Housekeeping staff woke me at 11 am and rudely said that he needed to clean the room because I was supposed to be checking out now, even though I had arranged for a later check-out with the front desk. Then he (the housekeeping staff person) left his service cart blocking my way out of the room! Wow, very poor.

I love Marriott's but I absolutely will not come here again.

Room Tip: The Marriott Courtyard in Mendota Heights has just been refurbished and the rooms and staff there ar...
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  • Stayed May 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank DeltaSkyKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Desert, CA
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

This property was recently renovated so all the appliances, beds, etc. are new. The staff is very accomodating-the front desk could not have been nicer since we arrived so late at night. Definitely plan to stay here again the first week in May. Staying at a Residence Inn is almost like being at home. So convenient to the airport.

  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sheilab144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 21, 2012

I stayed here with my teenage niece and nephew. The 2 bedroom penthouse suite was the perfect option for us. With two sleeping areas and a sleeper sofa, we could really spread out. The room was spacious and clean. It was so great to have 2 separate bathrooms and a seperate bedroom so I could close the doors and not listen to the teenage bickering - but with each of us being able to have our own separate areas and own tvs the bickering was minimal! It was nice to have a full kitchen and dining area too. The staff was great. The breakfast decent. The location was close to everything we wanted to see. The loft bedroom really wowed the kids. This hotel has officially clinched me as the cool aunt :)

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank garblefritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
2 reviews
5 of 5 bubbles Reviewed March 18, 2012

I stayed alone in a double-queen suite, which looked like an apartment, with a fireplace, a sofa, a desk (a little smallish), a big-screen TV, free internet, large closets, a 2-part bathroom, a fully-equipped kitchen (fridge, range, microwave, dishwasher). The room was very clean, the staff helpful. My only critic: too few pots and kitchen accessories (some seemed missing, maybe stolen). A few shops and a gas station are close to the hotel, which is 1 minute from the Interstate. A post office, a Wal-Mart, the huge Mall of America, a grocery store are all within 10 minutes. The airport is close and it takes 20-30 min to drive downtown depending of the time of the day.

Room Tip: Rooms on the 1st floor are helpful to carry your stuff to and from your car; on the 2nd (top) floor...
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  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patrick34238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, WI
1 review
3 of 5 bubbles Reviewed January 17, 2012

These rooms are cheap and large, but still disappointing. Two 2-bedroom floorplans are offered: a loft and 2 bedroom. I needed separate rooms and avoided the loft, but the 2nd bedroom was still a loft open to the living area below.

The furniture and appliances were updated, but the structure is very old and in poor condition. The stairs had water damage to the point of being crowned and warped. The living room is unbelievably cold and drafty in winter. At night, the floor was freezing cold (just in this room) and the room was uninhabitable. We chose this hotel so our 6 month old could sleep in the living room, but that was impossible. I bet this is nice the rest of the year, but unlivable in Winter.

Finally, I do want to complement the staff. They were all excellent throughout the stay. In particular, the two people running the breakfast buffet take pride in their jobs and it shows. The woman running the kitchen kept everything stocked, hot and clean. The gentleman manning the dining room was friendly, attentive and kept it picked up.

Room Tip: Don't get a top floor penthouse in winter. This is an older complex with outdoor entries.
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  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta ES Suites Minneapolis - St. Paul Airport

Property: Sonesta ES Suites Minneapolis - St. Paul Airport
Address: 3040 Eagandale Pl, Eagan, MN 55121-2118
Phone Number:
Location: United States > Minnesota > Eagan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
#5 Family Hotel in Eagan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Minneapolis - St. Paul Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Enjoy something surprisingly different at our Sonesta ES Suites Minneapolis-St. Paul Airport. Offering you a prime location to take in the sights and sounds of the Twin Cities. While offering the warmth, comfort and amenities to let you eat, work and play. Our suites feature apartment-style living with fully equipped kitchens and lots of delightful little extras to make you feel at home. Spread out in your spacious accommodations. Start your day with our free, delicious hot breakfast buffet. Stay productive and connected with business services and free WiFi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night's sleep. Conveniently located near the Minneapolis - St. Paul International Airport with free shuttle service for guests, we make it easy to get in and out. You'll also find the Mall of America, Xcel Energy Center and the Twin Cities Premium Outlets close by. We look forward to your stay. ... more   less 
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn

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