We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Terrible experience” 1 of 5 bubbles
Review of BEST WESTERN PLUS Dakota Ridge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN PLUS Dakota Ridge
Ranked #4 of 16 Hotels in Eagan
Certificate of Excellence
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible experience”
1 of 5 bubbles Reviewed September 1, 2013

I have stayed at this motel before and was happy with it, but this time was horrific! I have never experienced where the thr room never got cleaned or something missed two days in a row. the Breakfast was like a herd of cattle being fed, 1st one in line got food and the rest had to wait, very bad at keeping items stocked.

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Value4u, Manager at BEST WESTERN PLUS Dakota Ridge, responded to this review, September 6, 2013
We are disappointed that we failed to give you the fine service and consideration we strive for with all our guests - the type of service we pride ourselves in. We have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. We hope that you will stay with us again the next time you are in the Eagan area. I can assure you we will do everything we can to make your stay a comfortable and happy one, as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

570 reviews from our community

Traveler rating
    264
    196
    55
    35
    20
See reviews for
207
137
36
89
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
menomonie, wi
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

excellent hotel, close to mall of america and airport, good park, stay and fly program, good breakfast, clean and quiet rooms and friendly staff and good shuttle to both the airport and mall of america,

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank mary k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Value4u, Manager at BEST WESTERN PLUS Dakota Ridge, responded to this review, September 1, 2013
Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit with us. We certainly enjoyed having you stay with us. We hope the next time you are in the area that you will be staying with us at the Best Western Plus Dakota Ridge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

My fiance and I stayed at the Best Western PLUS Dakota Ridge the night before a week long trip to the Caribbean. We traveled from out of town in order to fly out of Minneapolis, which usually adds the expense of parking, an overnight stay, meals and transportation from the hotel to the airport and back. Staying at the Best Western PLUS Dakota Ridge eliminated all of those extra costs for the (very reasonable) price of a night's stay.

The check in was fast and smooth, our room was clean and comfortable and the staff were very friendly. Chad was very kind and helpful. The lobby was pretty, it has a waterfall arrangement and the lay out was ascetically pleasing.

The complimentary breakfast was a huge plus, as we had an early flight the next day and didn't have to worry about food.

The free parking was a huge bonus - we drove in from out of town, so knowing our car was safe and sound for no more than the cost of a nights' stay was a great relief.

When we were ready to go catch our flight, we simply went to the front desk and were directed to the shuttle, which was waiting for us outside. The ride was a mere five minutes, the driver was friendly and helpful.

When we returned from our trip a week later, we called the shuttle and they came to pick us up and dropped us back at the hotel.

The Best Western PLUS Dakota Ridge made our trip much smoother and inexpensive than it might have otherwise been. I will absolutely return whenever I am going on vacation!

PS - I did not seek out a pool at this place, so I cannot honestly answer the rating about whether it was good or not.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lg004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Value4u, Manager at BEST WESTERN PLUS Dakota Ridge, responded to this review, August 29, 2013
Thank you for all the wonderful comments about your one night stay. We want to make your vacation and everyone else's vacation start out problem free and enjoyable. We are glad we were able to provide that to you before your Caribbean trip. Hope your trip to the Caribbean was awesome.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
parkers prairie, mn, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 19, 2013

we stayed at this hotel for 3 nights and 2 days in a row we arrived at our room after being gone all day and our room was left open. This also happened to a couple accross the hall from us. And if you want breakfast get there early because they don't refill the breakfast bar.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Gregory R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinley Park, United States
1 review
5 of 5 bubbles Reviewed August 18, 2013

After a long day of traveling, we checked into the hotel and got some information about destinations nearby. The staff at the hotel were very helpful. Apparently, this was a popular place to stay as the parking was very limited and we had to use the lot at the business next door.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Station, Texas
2 reviews
4 of 5 bubbles Reviewed August 17, 2013

We stayed at this hotel for 3 nights: August 7, and August 11~12 after traveling around the boundary waters and North Shore Scenic Drive. The first impression was not as good as I expected from reading the reviews. It was just OK. The 'full breakfast' was not a real full breakfast. It had the continenal breakfast plus waffle machine and untasty scrambled egg. The hotel looked better on our second stay after we stayed in a uncomfortable cabin-like motel on the North Shore Scenic Drive.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Haeshin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWC FL
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 15, 2013

We had a pleasurable stay at this hotel. we were in town for wedding and visiting family. We were going to west Minneapolis as well St. Paul and Red Wing. This hotel was close to the airport and we could easily access the interstate. Our room was clean and tidy and had great beds.. The breakfast was good and plentiful and the computers that were available were helpful. We would stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pinelily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Eagan hotels
1.3 mi away
Hampton Inn Minneapolis / Eagan
0.4 mi away
SpringHill Suites Minneapolis-St. Paul Airport/Eagan
2.4 mi away
Country Inn & Suites By Carlson, Eagan
Show Prices
Show Prices
Show Prices
3.6 mi away
Staybridge Suites Eagan-Mall Of America
3.5 mi away
Hilton Garden Inn Minneapolis Eagan
1.2 mi away
Sonesta ES Suites Minneapolis - St. Paul Airport
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Dakota Ridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Dakota Ridge

Property: BEST WESTERN PLUS Dakota Ridge
Address: 3450 Washington Drive, Eagan, MN 55122
Phone Number:
Location: United States > Minnesota > Eagan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Eagan
#4 Business Hotel in Eagan
#4 Family Hotel in Eagan
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Dakota Ridge 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity and Best Western so you can book your BEST WESTERN PLUS Dakota Ridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Dakota Ridge Hotel Eagan
Best Western Hotel Eagan
Best Western Eagan
Eagan Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing