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“Excellent service”

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Best Western Plus Dakota Ridge
Ranked #4 of 16 Hotels in Eagan
Winona, Minnesota, Usa
1 review
“Excellent service”
Reviewed February 27, 2013

Excellent location; staff very friendly and helpful; stay and fly is terrific value. I will stay here again! This hotel is conveniently located near shopping, restaurants and the interstate, making it easy to get anywhere one needs to go.


  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Value4u, Manager at Best Western Plus Dakota Ridge, responded to this review, March 7, 2013
We really appreciate all the great comments you had about your stay with us at Dakota Ridge. Knowing we are able to make your vacation a little easier by offering the park n fly package, makes all of our work well worth it. Hopefully you are already planning your next vacation and your next stay with us at Dakota Ridge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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603 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Rochester, Minnesota
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 25, 2013

This was our 4th year of staying at Best Western Plus Dakota Ridge. We have stayed at other hotels in the 11 years we have been traveling but found we are most pleased with Dakota Ridge. The rooms are very clean and the process from checking in, checking out and our ride to & from the airport all went so smoothly. Thank you to Kim for checking us in at the desk and Don one of our shuttle drivers. We are sorry we didn't get the names of who checked us out and our returning shuttle driver but thanks to them also. We stayed the night of February 6th and left for Cancun on February 7th. The breakfast was very good and once again had great choices. We will be back next year.

Room Tip: close to the airport & clean & friendly
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AmigoAmiga_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2013

We have stayed at this hotel several times and have enjoyed our stay very much...Until this recent trip in Feb 2013. While the hotel still is very enjoyable the parking situation is not. We were there for 3 nights and because this hotel is now a Park & Fly we were unable to find a parking space in there parking lot on any of the nights. The staff seemed very frustrated with the situation also and after the first night told us we could park in the restaurant parking lot across the street. In addition the lot was not plowed of snow very well because of the park and fly cars never moving. My wife recently had a total knee replacement and we were not very happy with the icy conditions and the fact that there was no parking in the hotel lot. This parking situation needs to be remedied to provide better service for the guests actually staying at the hotel.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank cbunchbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, WI
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 18, 2013

We have stayed here a few times and love it!This is a must stay place for us now. We stay here before we travel...staying overnight and then using the park and fly they offer for the week we are gone. The staff are super friendly and the hotel is a quick ride to the airport. The rides to and from the airport run conveniently 24 hours a day (on the half hours), unlike a lot of park and fly hotels in the area. They also have basic breakfast items at all hours of the morning (and a full hot breakfast during normal hours people might eat ~ we just usually have to leave the hotel by 4am for super early flights!!)

My favorite part about sleeping here before a trip? The PILLOWS on their beds! What kind of pillows are they? I don't know, but I must find out. The best and most comfortable pillows ever. Ever.

So, it has the best price and most dependable transportation to and from the airports for your travel needs. Book it, whether you use the park and fly or just need a place to stay. I promise you will be back!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Posa69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bemidji
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 18, 2013

Two of us just stayed 4 nights @ this hotel and for the most part were very frustrated with the lackof available parking and the casual attitude of the hotel staff with regard to the lack of available parking! The hotel is in a good location and was clean enough and even tho apparently very busy our room was quiet. However, what parking space there is was FULL of vehicles that had apparently not been used in a long time as they were covered with snow and stayed stationary during our entire stay. On our second eveing there when returning to the hotel in the evening we drove around and around the facility finding no parking spots available, whatsoever. OUTRAGEOUS! It is winter in MN and the place is plum full of vehicles that we later learned belong to "park and ride" patrons. Park & Ride is a great service but not @ the complete expense of patrons STAYING in the hotel! I finally drove my vehicle into a snow bank and left it for the night. When I approached the desk staff to speak with them about the lack of parking I was appalled @ the response I received. I was told to call the manager if I had anything to say about parking. The desk staff kept screaching @ me "what do you want me to do?" and "we know, you need to call the manager!" I suggested to her that it is really HER job to call the manager when a patron is expressing such a dilema but that just incited the shuttle driver who was standing there flipping through a magazine to become very rude and offensive. He told me they would NOT provide any assistance with the parking issue and I could just go park in the lot of the business next door! Really? Generally doing that will get a person towed. Only then did they tell me that the lot of the business next door is their "overflow" parking. All this time, no one had ever mentioned overflow parking. The lack of parking continued throughout our stay and I never was able to find the manager, Melissa. She was always either not there or unavailable when I asked for her. There was also no handicapped parking apparent and the overflow area left us walking about 1/4 mile in unshoveled and packed ice/snow through slop and much too far to haul luggage. Would not recommend this place or stay there again myself! How about using the overflow area for the park and ride vehicles leaving some actual hotel parking for the people staying in the hotel?

Room Tip: Stay somewhere else that provides a parking spot for you!
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank laur h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superior, Wisconsin
1 review
Reviewed February 16, 2013

I enjoyed the variety they had to offer for breakfast! There was always staff to help and the room was very clean! We stayed 2 different nights we enjoyed it so much. Shuttle service was great as well!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Denielle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osseo, Wisconsin
Level 6 Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed February 12, 2013

This is a clean, quiet hotel with a great location. The room was very comfortable and the shower was great. I was pleasantly surprised to find coffee and breakfast available at 3AM. It would have been even better if we didn't have to be there at 3AM, as we were unpleasantly surprised to find that our anticipated 4AM shuttle was full and we were bumped to the 3AM shuttle. When we arrived a little after 5 the previous evening, we were told the later shuttles were booked up and so we'd have to leave at 3 for our 6:15 flight. Part of the attraction of booking here was that it's only 15 minutes from the airport and we'd be able to get a decent night's sleep. As it turned out, there was another group in the same situation and we all arrived at the airport ridiculously early. I think hotel staff could have made an effort to adjust shuttle schedules to accommodate 5 paying guests rather than the "too bad for you" attitude we got from them.

To give credit where it's due, Matt the shuttle driver both dropped us off and picked us up, he was very pleasant, and he arrived quickly to pick us up at 1AM when we got home. If this hotel could fix its shuttle scheduling issues, it could definitely rank a 5, but costing me nearly 2 hours of sleep costs them two points.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Dakota Ridge

Property: Best Western Plus Dakota Ridge
Address: 3450 Washington Drive, Eagan, MN 55122-1303 (Formerly BEST WESTERN PLUS Dakota Ridge)
Phone Number:
Location: United States > Minnesota > Eagan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Eagan
#4 Business Hotel in Eagan
#4 Family Hotel in Eagan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Dakota Ridge 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Plus Dakota Ridge Hotel Eagan
Best Western Hotel Eagan
Best Western Eagan
Eagan Best Western

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