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Country Inn & Suites by Radisson, Eagan, MN
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Reviews (489)
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All reviewspark and flywafflesthe breakfast areashuttle service to the airportfront desk staffcomfortable staytwin citiesfamily vacationgreat customer servicegreat parkclean roomsoutlet mallbiscuits and gravyfree breakfastdefinitely stay here againclose to the airporttubs
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Reviewed March 14, 2014

Awesome.The hotel was clean, the pool was clean, the staff was courteous and looked nice. The shuttle ride was comfortable and the driver went above and beyond his duties. The rooms were very clean and nicely updated.

  • Stayed: March 2014, traveled with family
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Thank theisbarnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole A, General Manager at Country Inn & Suites by Radisson, Eagan, MN, responded to this reviewResponded March 26, 2014

Dear Valued Guest,

Thank you for the great feedback you provided about Country Inn & Suites, Eagan MN! We are delighted we were able to accommodate above your expectations. Our level hospitality and expectation of cleanlines is designed to make sure our guest have the best experience.

On behalf of the staff and I at Country Inn & Suites, Eagan MN look forward to welcoming you again when you are in town in the Minneapolis/St. Paul area.

Warmest Regards,

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Reviewed March 12, 2014

Stayed here for 4 nights with my husband and 3 granddaughters. Close to all attractions and just minutes off I494. Friendly desk staff. Great breakfast selection in morning. Chocolate chip cookies, free newspapers and flavoured water at desk are all nice touches. Made use of free computer and printer in lounge off front desk. Very well kept and clean pool area with plenty of pool towels. Only issue was cleaning staff missed cleaning our room one day but the desk staff made sure we had clean towels and toiletries. Would suggest that maids recheck rooms to ensure cleaning is done. They seemed to come to clean pretty early and did not come back if they couldn't get in. However, this is 3rd time we stayed here and the first time we ever had an issue. Overall room housekeeping was good. Very comfortable beds and free wifi is great

  • Stayed: March 2014, traveled with family
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Thank 0155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole A, General Manager at Country Inn & Suites by Radisson, Eagan, MN, responded to this reviewResponded March 26, 2014

Dear Valued Guest,

Thank you for sharing your experience at Country Inn & Suites, Eagan MN with us. Guest satisfaction and experience is our number one goal and there is nothing better than achieving that! We truly make it our standard to go above and beyond to make your experience at our hotel the best ever. Thank you for your wonderful remarks, which I have shared with our housekeeping staff.

We are happy our hotel and staff met all your needs during your stay! We look forward to providing another great hotel experience, next time you are in the Eagan MN area!

Warmest Regards,

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Reviewed March 9, 2014

Our family stayed here the night before our flight out of MSP and utilized the park & fly. Our bed was as comfortable as we were hoping but we were only staying for 1 night. The shuttle driver and front desk staff were very helpful when our flight back to MSP was delayed and we technically missed the last shuttle of the night. The breakfast was simple but has enough options for everyone to find something they liked. The overnight stay with the park & fly option is a great value and very convenient, will stay here again.

  • Stayed: February 2014, traveled with family
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Thank Jen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole A, General Manager at Country Inn & Suites by Radisson, Eagan, MN, responded to this reviewResponded March 26, 2014

Dear Valued Guest,

We are delighted you enjoyed your stay with Country Inn & Suites, Eagan MN and thank you for the feedback! It is wonderful to hear from our valued customers about our Park & Fly Package. We truly appreciate your continued patronage. We look forward to seeing you again soon!

Warmest Regards,

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Reviewed February 9, 2014

We stayed here in late January and couldn't have been more please. We had a very early plane to catch and the front desk person (I think it was Ryan) called the shuttle driver (Larry) at 8:30 pm on Friday night and asked him if he could come in at 3:30 am to take us to the airport. Not only did he agree, but showed up at 3:20 am to load our baggage into the shuttle, and unload at the airport. He waited until we could get one of those "pay for" carts at the airport, and loaded our bags onto it. We didn't have to touch our bags until we got to security.

  • Stayed: January 2014, traveled as a couple
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Thank Betty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole A, General Manager at Country Inn & Suites by Radisson, Eagan, MN, responded to this reviewResponded February 12, 2014

Dear Guest,

I am pleased to note that our services and facilities at Country Inn & Suites, Eagan were to your satisfaction for your park and fly experience. Your positive feedback about our hotel is deeply appreciated and have been communicated to all the members of my team including Ryan and Larry. I once again thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality at Country Inn & Suites, Eagan MN!

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Reviewed February 1, 2014

We stay at this hotel every time we need to drop off family members at the airport. The hotel is very close to the airport - generally 5 minutes drive. Staff have always been incredibly friendly and helpful. The rooms have always been clean. There are an option of room types to pick from depending on how many people I have with me. There is a McDonald's and a Holiday gas station so close we call it "in the parking lot" - definitely within walking distance. One can get to a variety of shopping and restaurants within 5 miles. We generally need to be at the airport by 4 am so normally do not have breakfast so cannot comment on that. We have used the park and fly option twice. The drivers are very friendly and make us feel safe. We had only one issue with the park and fly - which was not within the hotel's control. The park and fly stopped at midnight. We had a fight delayed by weather and a flight scheduled to arrive before midnight did not arrive until after so we needed to find other transportation back to our vehicle. We have family close by so this was not a big issue, someone else would have needed to get a taxi. I am not sure there is enough call to have park and fly available around the clock though. We have always liked that the pool is warmer than most. Last time we stayed it was not, but it was 40 below and I am not sure anything felt warm on that day, but it was still not the normal chill one has when first getting into a pool. My only concern is that there are 2 hot tubs and 1 was out of order. We were not 100% sure, but we thought the same hot tub also was not operational the last time we were there. We thought this was odd to be out of order again or so long, however we were the only ones in the pool area so this did not have any impact on us in any way. In summary, we have stayed at other hotels in the area and always say we should have come back to this hotel because of quality or service concerns at other hotels. We have finally just stopped even looking at other hotels and just return to this hotel repeatedly now.

  • Stayed: January 2014, traveled with family
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Thank gkwallek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole A, General Manager at Country Inn & Suites by Radisson, Eagan, MN, responded to this reviewResponded February 7, 2014

Thank you for your kind review about Country Inn & Suites, Eagan MN! We truly appreciate every bit of feedback from our guests. I am happy to hear our service, clean rooms, park & fly package and location is what keeps you coming back. Thank you also for all your wonderful comments regarding the hotel staff. I have shared your kind words with them. Visit Country Inn & Suites, Eagan MN anytime; we look forward to welcoming you back soon!

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