Booked 2 rooms in June. We were not aware that the hotel was under construction until we arrived. This was not a big deal as we did not see or hear any construction. We were booked into a room on the floor which was being carpeted and we were told there would be a delay. I explained that we did not want to be in a construction zone as my husband is a cancer patient and they promptly changed our rooms. At that time I notified the desk that we needed the shuttle at 4:00 in the morning. When I booked I was informed that although the shuttle did not run at that time, they would accommodate my request. They kept there word and with no hassle adjusted the hours to pick us up at desired time. The hotel itself was clean and offered coffee, juice and a breakfast. We were told they would pack us a breakfast since we were leaving so early....very nice gesture. Everything was perfect about the hotel but I have to give It a 3 star because 3 out of 6 were bitten at night in our beds. We were on a floor that had not been renovated so the mattresses were not new. Not sure what did the biting, but 3 of us had blister like wounds that itched like crazy on our bodies. Just to be safe, I debugged everything before we brought it into our house.
- Official Description (provided by the hotel):
- New Renovated Guestrooms! Located minutes away from the Mall of America and Minneapolis-St. Paul International Airport (MSP), the Country Inn & Suites hotel in Eagan, MN provides exceptional accommodations for business and leisure travelers. The Country. It's not just a place - it's a feeling that comes from being treated like family. As our guest, you don't just stay in our hotels, you live in them for a little while. Our comfortable atmosphere makes it easy to stay productive when taking your office on the road. And when you stay with us on vacation, we make sure your family feels like part of ours. We invite you to experience our hotel. Because, when you do, you'll be sure to say "I love this Country." ... more less
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- Also Known As:
- Country Inn & Suites Eagan Hotel Eagan
- Country Inn And Suites Eagan
- Country Inn Eagan
- Eagan Country Inn