I have had tremendously nice experiences staying at this hotel [Extended Stay by Denmark Ave in Eagan]. I think the experience is greatly reflected in the proactive behavior of the office staff. They are friendly, courteous and strive to go above and beyond to make your stay [whether short or extended a comfortable one]. I found Stacy, the manager of the hotel to be friendly and flexible to make some adjustments and took great strides to make my stay comfortable. This is the third time I am staying at this hotel and is an extended stay. Apart from the standard features of any typical hotel, the other features like work counter-tops, laundry equipment, exercise areas, microwave, refrigerator, cooking range, made my stay comfortable. My favorites related to this hotel are: the presence of a small business center, where they have couple of computers and a printer for quick printing needs and the ability to get quick groceries by the near-by Sam's Club through the hotel's club card.
I am sure there is a definite mapping between how the office staff behaves, reacts & plans and the experience that a customer gets. For example: for a brief duration, a while ago, we have stayed at a ** different hotel ** of the same kind, where they had all sorts of emergency drills happening all the time when we stayed there and sure enough my wife always complained to me that the hotel staff where we did not have good experience were grumpy and no dedicated follow through of any issues. I guess issues keep piling up and convert into emergency situations.
This hotel however our experience was very much on the positive side - again Kudos! to the management over there in delivering great value to customers.
Summary: My overall experience at ES by Denmark Ave has been wonderful! Personally, for my future short term and extended stays I will not hesitate to book my reservation here again, if I happened to be within the Twin Cities area either for my business or personal needs.
- Official Description (provided by the hotel):
- Free grab-and-go breakfast includes your choice of fresh fruit, a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ... more less
- Reservation Options:
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- Also Known As:
- Homestead Studio Suites Eagan
- Homestead Suites Eagan
- Homestead Eagan
- Eagan Homestead Suites