We were stuck in an ice storm and needed a room quickly. Not only is the management in this place the worst I have ever dealt with ( and I have been in a ton of hotels), but there is black mold in every door jam of the pool area and partiers around every corner. If you want to be disturbed by the sounds of people practically coming through the ceiling, people running through the hallways screaming at 11PM, management that won't get off their butts and take care of the noise, and drunk people hollering in the pool area 30 minutes after the pool has closed than by all means...this is the place for you. Don't even bother waging a complaint with management as they use every excuse in the book not to refund your money or offer another room. They will do everything they can to make it look as if it is your fault and not that the hotel and management is complete and utter poop. We had to check out 3 hours into our stay due to the noise and lack of management to do their job and were not refunded. After 2 phone calls to management and 45 minutes of being tolod we had to give "adequate time" to calm partiers down that were still drunk in the hallways and at the pool that was supposed to be closed 30 minutes prior. The people who were in the pool area decided that they would "party in the hallway" if they couldn't in the pool area. When we finally had enough we had to push our way through 20 partiers in the hallway with our 2 children 6 and 7. And what did we get from the hotel NOTHING!!! Don't waste your time. Stay at the Country Inn or the Americinn instead we wish we would have. This place gets a big fat 0.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Priceline, getaroom.com and Hotel.de so you can book your Duluth Spirit Mountain Inn - Americas Best Value reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
- Red Roof Inn Duluth
- Duluth Red Roof Inn