Had block of rooms for wedding party and many rooms were booked for the wedding. Block of room rate was not given to the Mother of the Groom - even though the room was reserved within time period, but had to redo reservation due to unforseen circumstances (mother was admitted to hospital for broken hip). No empathy and did not try to accommodate and wait to checkin was way too long! The reservation people were not friendly. Overpriced for these small rooms.
Another problem with this place is no elevator - many steps going into hotel and if you don't have room on first floor, be prepared to lug your luggage up flights of stairs!! Towels were not big enough and not at all soft!
There's a wonderful Americinn hotel 1 mile away in Proctor that was great for the second night of our stay - what a difference!!
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- Also Known As:
- Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
- Red Roof Inn Duluth
- Duluth Red Roof Inn