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“Holy loud batman - don't stay poolside.” 2 of 5 bubbles
Review of Duluth Spirit Mountain Inn - Americas Best Value

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Duluth Spirit Mountain Inn - Americas Best Value
Ranked #28 of 33 Hotels in Duluth
Minneapolis, Minnesota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Holy loud batman - don't stay poolside.”
2 of 5 bubbles Reviewed January 12, 2013

Grabbed a room here while playing a broomball tourney. Put us in a poolside room and could hardly hear myself think. This place is ridiculously loud before 10, which is when they close the pool down. Front desk staff is very friendly, but if you want to spend your night listening to kids thundering up and down the hallway on one side of your room, and screaming in the pool on the other side, get a different room or stay elsewhere.

  • Stayed January 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank goalie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsminn5, General Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review, March 14, 2013
We are sorry that your recent stay with us left you unsatisfied. On busy weekends the pool area is a very popular place and due to high volume of kids it can sometimes get loud. This is why we make sure that at 10PM there are no more kids in the pool; it is adult only swim from 10-10:30PM. At 10:30 the pool is closed down for the night ensuring quiet while guests are sleeping. We don’t permit running in our hallways and our staff makes every effort to prevent kids from doing so. If a guest ever has noise complaints we appreciate when they are brought to our staff’s attention so we can work towards solving the noise issues and prevent them from happening again. If you were unhappy with the poolside room we could definitely have tried to move you to a different one if we had known. Thank you for complimenting our front desk staff, and once again, we are sorry your stay with us was too loud. We hope that you give us another try in the future.
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408 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Menahga, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 8, 2013

It is hard to find hotels that would work with you expecially with a PTSD Service Dog.
From the First phone call too check out, the staff worked tirelessly to accomidate me, my famiely, and the rest of the Group.
I have to have specific arrangements quiet, 2 exits, and a place for my Dog Roxie they did everything they could.
We all love the place, the staff, and location. They are right across from Spirit Mountain.
We love you all and will definitly be back.

Room Tip: The Hottube Room is a great place for A romantic getaway or for kids its great.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bradley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsminn5, General Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review, March 14, 2013
Thank you very much for leaving us this great review. It was our pleasure to help accommodate your needs during your stay with us. We understand the importance of service dogs, and we happily welcome them even though we are otherwise a pet free hotel. Roxie was very well behaved and it was a pleasure having her. Our location is very convenient for those who want to go to Spirit Mountain, and we also have easy freeway access minutes away from the rest of Duluth. Thank you again for the review and we look forward to having you stay with us again.
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Minneapolis, Minnesota
1 review
3 of 5 bubbles Reviewed January 6, 2013

We had our peewee hockey families from Twin Cities, MN staying for 2 night, Friday and Saturday. Our first game was at 8:00 pm in Cloquet and then we came back to the hotel to relax and unwind. We were told the pool and hot tub closes at 10:00 pm. Which was fine, but the meeting room closes at 10:30 pm. Were are the parents supposed to sit down and relax after 10:30 pm? Some of the kids were playing video games and watching movies in a couple of the rooms, so the parents left the bolt latch out for the door to remain open. This allowed the kids to come in the room without waking anybody that was sleeping. At 11:00 pm, the working staff started to tell everyone (mainly adult) to leave the hallways, staircases, and close the door completely. There was a different answer for the door thing, one was the noise was leaving the room and the other was a fire hazard-from the fire marshal. One parent was sleeping and had to close the door due to noise?
Now we all had to meet in one our rooms, which was around 20 adult drinking and talking with 4-5 older kids. I did not see any sprinkler heads in the bedroom or anywhere in the building, I believe that would be a greater fire hazard having that many people in limited space than letting the group stay in the meeting room. Most adults, can not wait to take their out of town hockey trip to party and have fun, but this hotel is on lock-down after 10:30-11:00 pm. What a joke!!!
Saturday, we started to talk to some of the other teams that was staying there and they were also not happy with the late night lock-down. There were five different hockey teams staying here for the weekend and if each team had 15 rooms = about 75 rooms filled with out of town hockey parents and players. Some of the parents we talked to, said they would never stay there again and would never recommend it. We reserved the room in September, the staff had plenty of time to block rooms off, to keep the hockey team separated from other guest. But we found a few non-hockey guests staying in between our rooms, the staff should of warned them of the large hockey teams and maybe moved them to another quieter location.
The hotel over all was exceptionable, rooms were clean, 3 person hot tub was a joke-I have a 5 person in my backyard, and the pool was large and the kids loved it. If I was planning a trip for my family, this would be an okay place to stay, but for a large group- never.

Thanks

  • Stayed January 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsminn5, General Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review, March 14, 2013
Thank you for the compliment on the cleanliness of our hotel and our large pool. We are sorry that our hot tub isn’t as big as yours, but the capacity rules are in place for safety. We take pride in the fact that our hotel is family friendly. It is not a party hotel. We have quiet hours set up so that every guest can enjoy their stay and have a quiet night when they are trying to sleep. We block team rooms according to the types of rooms requested by the group contact. We do our best to keep each team grouped together but our hotel layout makes it impossible to completely section off one group of guests from the others. Therefore we have the same quiet hours and policies for every one of our guests. Quiet hours start at 10PM and the meeting room closes at 10:30 so it is not too loud for guests trying to sleep. It is for guest’s safety and protection above all else that the doors need to be shut after 11 to prevent someone uninvited entering the room of someone who is sleeping. Extra key cards are available at the front desk if guests are going to be moving about between rooms after hours. Also, there are plenty of bars nearby if such a large group wanted to continue socializing after our meeting room closes. We are sorry that you found our hotel did not meet your needs for staying as a group.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Effie, Minnesota
1 review
5 of 5 bubbles Reviewed December 26, 2012

had a great time. the room was nice, clean, no nasty smells. the staff was easy to work w/ -even when we had to re-book because of storms. we would book a room there anytime we had to stay in town. have nothing but good things to say about our time there.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jess n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsminn5, General Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review, January 4, 2013
Thank you very much for leaving us this great review! We are very happy that you were so pleased with our staff and your stay at our hotel. Our housekeepers work hard every day to ensure that our rooms are very clean for our guests. Weather can be very unpredictable and we are always willing to work with guests to the best of our ability to accommodate your needs. It is the goal of our entire staff here to give guests a comfortable and enjoyable stay at our hotel. Again, we are very happy that you had such a great time here and we hope that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Cloud, Minnesota
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 24, 2012 via mobile

We stayed in the jacuzzi sweet last weekend for our 5 year anniversary. The front desk welcomed us with a very happy and helpful attitude, even giving us a small discount on the room since it was our anniversary. The room was nice, not fancy but clean and had a microwave and fridge. Also breakfast is served until 10am on the weekend so we loved being able to sleep in and not miss out on free breakfast!!

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank herschchels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsminn5, General Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review, March 14, 2013
Thank you very much for leaving us this review. It is great that you were able to enjoy your anniversary with us in our Jacuzzi suite. We do what we can to make each guest’s stay special, and anniversaries are definitely special occasions. Our staff works hard to ensure that all of our rooms and very clean and comfortable. We are glad that you enjoyed our free breakfast and that the weekend hours were convenient for you. Thank you again for the nice review and we are glad you enjoyed your stay. We hope that you will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amboy, Minnesota, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 14, 2012

the help was very good and even when the party next door was getting loud they were telling them to quit down. they also could tell me places to go see and how to get there from their location.the breakfast was very good and had many choices. i would and do tell my friends and even strangers about this hotel. the front desk even was able to tell me how the weather was in the direction i was heading

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsminn5, General Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review, January 1, 2013
Thank you for leaving us this review. We are very happy that our staff was able to be of such great help to you during your stay with us. Our goal is that each guest has a great experience at our hotel and we are pleased that your concerns were taken care of and that we could provide you with local information. It is great that you enjoyed our breakfast, and thank you very much for recommending our hotel and staff to your friends. We hope you stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed December 10, 2012

this property usually has the best rate in duluth. it is a bit out of the way but is a decent hotel for the money. there are plenty of great restaurants in this city along with tons of shopping. don't forget to visit canal park.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rick00001967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsminn5, General Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review, December 13, 2012
Thank you for taking the time to leave us this review. We are glad that you find our rate to be one of the best in the Duluth area; we try to provide a comfortable enjoyable stay for our guests at a great economical rate. We are just outside Duluth but with easy access to I-35 our hotel is minutes away from all of Duluth’s restaurants and shopping venues. Thank you again for leaving us this review and we hope that you stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Duluth Spirit Mountain Inn - Americas Best Value

Property: Duluth Spirit Mountain Inn - Americas Best Value
Address: 9315 Westgate Blvd, Duluth, MN 55810 (Formerly Red Roof Inn Duluth Spirit Mountain)
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #28 of 33 Hotels in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Duluth Spirit Mountain Inn - Americas Best Value 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
Red Roof Inn Duluth
Duluth Red Roof Inn

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