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“Radisson Duluth Experience” 3 of 5 stars
Review of Radisson Hotel Duluth - Harborview

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Radisson Hotel Duluth - Harborview
Ranked #27 of 34 Hotels in Duluth
Homosassa, United States
Level Contributor
3 reviews
“Radisson Duluth Experience”
3 of 5 stars Reviewed August 24, 2014

Hotel had no tissues in room, or hair dryer. Hall was dirty and so was the elevator. Location is great, felt it was a little pricey for the accomodations. Staff was very nice and made most things easy to get thru.

  • Stayed August 2014, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Blossom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
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English first
Palermo, United States
1 review
2 of 5 stars Reviewed August 24, 2014

No fridge, no microwave. Pool was FREEZING cold. Beds are terrible, don't let the sleep number beds fool you! They are awful. It wasn't very clean, and i got to stare at construction for $200 a night! RIDICULOUS! The only convenient thing is its close to everything.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Erica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron P, Guest Relations Manager at Radisson Hotel Duluth - Harborview, responded to this review, August 26, 2014
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every effort to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area. This construction is of course not a great view and I apologize. We will be doing a full renovation beginning this fall that will include new beds. I encourage you to email me at aaron.peterson@radisson.com, so that we might discuss a special offer for a future stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Duluth hotels

1 review
1 of 5 stars Reviewed August 23, 2014

Terrible beds, lied about reason for switching rooms (this was evident by other customer comments and two staff members), covered garage area was terrible...large paint flakes dropping, mud dropping through the ceiling from upper level and landing on our clean vehicle twice, peeling wallpaper, water stains on ceiling.

  • Stayed August 2014, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank michelener2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron P, Guest Relations Manager at Radisson Hotel Duluth - Harborview, responded to this review, August 24, 2014
I am very sorry for your most recent stay. I am unclear about the switching rooms issue? If you could give me more information at aaron.peterson@radisson.com. I would like to see if I can offer some compensation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stacy
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed August 23, 2014

Over priced for the poor room. This place needs remodeling. No breakfast provided with room. Carpet was loose, dirty and in general a very disappointing stay. There are better places in Duluth. We have stayed at this property in the past but it has gone down hill and Duluth has many hills.

  • Stayed August 2014, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Dan1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron P, Guest Relations Manager at Radisson Hotel Duluth - Harborview, responded to this review, August 24, 2014
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Please reach out to any of me directly should you have any concerns during or after your next stay.
aaron.peterson@radisson.com

Also I would like to inform you that we will be doing a full renovation this fall as we have recently been purchased by new owners.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
duluth, United States
1 review
1 of 5 stars Reviewed August 22, 2014

well let me see.....the rooms were not worth $200.00 a night, the beds were cool but really didn't sleep for the 3 nights that we were there, the pool was good used it and the whirl pool, noticed some people got free vouchers where others did not did not understand what allowed some to get the vouchers when others did not........I think I could go on and on but I will leave at this.......I WILL NEVER STAY IN THIS HOTEL AGAIN!

  • Stayed August 2014, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aaron P, Guest Relations Manager at Radisson Hotel Duluth - Harborview, responded to this review, August 24, 2014
Thank you for taking the time to write your review. The (HOTEL NAME) and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact the hotel directly, and ask for Aaron Peterson. I am not quite sure which vouchers you are referring to.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, AB, Canada
1 review
4 of 5 stars Reviewed August 20, 2014

The Duluth Radisson was great, the staff was so polite and helpful. The location is great; you can walk to Lake Superior, the boardwalk, Amzoil Arena and restaurant district. Although the rooms are dated it was fine. I was told that they are being renovated this fall.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
188 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed August 19, 2014 via mobile

The hotel is very close to the train museum and train ride up the north shore if that's on your itinerary. It's a bit of a walk to the lift bridge area - too far for my elderly parents. We appreciated being allowed to check in early. Beds were very comfortable but the bathrooms are showing their age. We appreciated the complimentary water, coffee, and newspapers.

Stayed August 2014, traveled with family
Helpful?
Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Duluth - Harborview

Property: Radisson Hotel Duluth - Harborview
Address: 505 W Superior St, Duluth, MN 55802-1513
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 34 Hotels in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Duluth - Harborview 3*
Number of rooms: 268
Official Description (provided by the hotel):
Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our large indoor heated pool, whirlpool & sauna located on the lobby level. The fitness center is open 24 hours a day on the 2nd floor. Enjoy relaxing by the fireplace in our spacious lobby or using the business center on the main floor. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel Breakfast 6:30am - 11am, Lunch 11am - 2pm, (closed 2pm-5pm daily)Dinner 5pm - 10pm. Bowery Brothers Sports Bar in the lower lobby open evening hours Friday/Saturday's during the winter. Radisson-Harborview is within walking distance to numerous attractions, restaurants, and the DECC. Duluth's Skywalk system is available 1/2 block from Radisson on Superior Street at Starbuck's. The recently renovated skywalk is heated/cooled, patrolled by "The Clean & Safe Team". Renovations 2015 Stage #1 renovations of all 268 rooms was completed as of 12/02/15 with new wall vinyl, new drapes, new blackout drapes, sheers, and new carpet. We also have replaced 400 of the Sleep Number beds that were full-size with queen size Sealy pillow top posturepedic mattresses back in early June. King Sleep Number beds will be replaced by December 31, 2015 with the Sealy pillow top mattresses; then we will no longer offer the Sleep Number experience at our property. We have recently added Keurig coffee brewers to all 268 rooms; as well as, upgraded hair dryers and upgraded linen package. Stage #2 will be the installation of our new custom furniture package starting mid-December. The design is a built-in design that we are sure all of our guest will enjoy. The rooms will be completed over a period of time and we will post updates as we get them completed. We are starting with the tower portion of our hotel and will end up with the hillside rooms in the annex. Room amenities to include, but not limited to, flat screen television tower section), I-Home radio, cordless phones, upgraded lighting package, additional outlets at the desk level, custom art, refrigerator/microwave in all 268 rooms; as well as, many more upgrades. Stage #3 will be the guest bathroom renovations that will be completed over the next few months in sections. Updates will follow. Grab & Run Breakfast each morning 5am - until the restaurant (JJ Astor opens) at 6:30am 7 days a week. Grab & Run is a Radisson brand standard available at all Radisson Hotels worldwide. Shuttle service available (please call for details) Pet friendly ($45/night per pet - please call for details) 100% non-smoking property Complimentary on-site parking Complimentary Wi-Fi Complimentary newspaper M-F in the lobby (WSJ, Duluth News, or USA) Keurig coffee brewers with upgraded condiments in all rooms 1875 Watt Hair dryers in all rooms Upgraded linen package in all rooms Lake view rooms ($45/night additional) Refrigerator/microwave ($10/night additional) Sealy pillow top posturepedic mattresses available (Qn/Qn) Sleep Number bed (King)until December, 2015 Sealy pillow top (King)as of December 16th, 2015 Our hotel has been serving guest for over 45 years; we are proud to be a union hotel. ... more   less 
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Also Known As:
Radisson Hotel Duluth Harborview
Duluth Radisson

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