We stayed one night (this past Saturday night) September 14. The lobby is nice, the front desk is young and average for service, nothing spectacular. Our room was gross. We had stains on the walls, floor, and the bed sheets themselves! Yuk! The room was small and dingy and smelled funny. The bed was literally broken and made funny noises when either my wife or I moved in bed. The sleep number beds did not work (I overheard another guest complaining about it as well).
The restaurant on top was great for terrific views but was terrible for service. When you were seated, we finally gave up being served and went to the bar ourselves after waiting for 15 minutes.
We ate breakfast in the restaurant this am but found the service again lacking. The order was messed up an they clearly did not have a lot of staff to take cAre of the customers. We felt sorry for the older lady waiting on us. She had to be lower 70's and she was bussing her own tables and made change right at our table!!?? The food was average but pricey so don't think family at this place. You get a better value eating at most chain restaurants and you would certainly have better service.
My wife and I agree, we will NEVER stay here again! And we are not overly picky people. We politely told the staff upon departure the bed was broke (literally) an the sleep number did not work an that was it. We never asked for a discount either. They will laugh to the bank this time but there will never be second unless this place is rehabbed significantly and managed much better. GROSS!!!!!!
- Official Description (provided by the hotel):
Duluth's landmark hotel located in the heart of Downtown Duluth.
Enjoy our large indoor heated pool, whirlpool & sauna located on the lobby level. The fitness center is open 24 hours a day on the 2nd floor. Enjoy relaxing by the fireplace in our spacious lobby or using the business center on the main floor. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel Breakfast 6:30am - 11am, Lunch 11am - 2pm, (closed 2pm-5pm daily)Dinner 5pm - 10pm. Bowery Brothers Sports Bar in the lower lobby open evening hours Friday/Saturday's during the winter.
Radisson-Harborview is within walking distance to numerous attractions, restaurants, and the DECC. Duluth's Skywalk system is available 1/2 block from Radisson on Superior Street at Starbuck's. The recently renovated skywalk is heated/cooled, patrolled by "The Clean & Safe Team".
Stage #1 renovations of all 268 rooms was completed as of 12/02/15 with new wall vinyl, new drapes, new blackout drapes, sheers, and new carpet. We also have replaced 400 of the Sleep Number beds that were full-size with queen size Sealy pillow top posturepedic mattresses back in early June. King Sleep Number beds will be replaced by December 31, 2015 with the Sealy pillow top mattresses; then we will no longer offer the Sleep Number experience at our property. We have recently added Keurig coffee brewers to all 268 rooms; as well as, upgraded hair dryers and upgraded linen package.
will be the installation of our new custom furniture package starting mid-December. The design is a built-in design that we are sure all of our guest will enjoy. The rooms will be completed over a period of time and we will post updates as we get them completed. We are starting with the tower portion of our hotel and will end up with the hillside rooms in the annex. Room amenities to include, but not limited to, flat screen television tower section), I-Home radio, cordless phones, upgraded lighting package, additional outlets at the desk level, custom art, refrigerator/microwave in all 268 rooms; as well as, many more upgrades. Stage #3... more less will be the guest bathroom renovations that will be completed over the next few months in sections. Updates will follow. Grab & Run Breakfast each morning 5am - until the restaurant (JJ Astor opens) at 6:30am 7 days a week. Grab & Run is a Radisson brand standard available at all Radisson Hotels worldwide. Shuttle service available (please call for details) Pet friendly ($45/night per pet - please call for details) 100% non-smoking property Complimentary on-site parking Complimentary Wi-Fi Complimentary newspaper M-F in the lobby (WSJ, Duluth News, or USA) Keurig coffee brewers with upgraded condiments in all rooms 1875 Watt Hair dryers in all rooms Upgraded linen package in all rooms Lake view rooms ($45/night additional) Refrigerator/microwave ($10/night additional) Sealy pillow top posturepedic mattresses available (Qn/Qn) Sleep Number bed (King)until December, 2015 Sealy pillow top (King)as of December 16th, 2015 Our hotel has been serving guest for over 45 years; we are proud to be a union hotel.
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- Also Known As:
- Radisson Hotel Duluth Harborview
- Duluth Radisson