Just returned home from a 3 night stay at the Radisson Harborview. My husband and I were in the city for Grandma's Marathon and booked the hotel rather last minute and because of the marathon there were almost no other lodging options available in the city. We paid (with taxes and fees) a little over $230 per night. With that said, I was expecting a pretty nice hotel although I'm sure rates may have been higher than normal because of the marathon.
I am pleased to report that the room was clean, that's the most important thing for us . Sleep number bed was good and linens were all fresh. The hotel was in a great location for the marathon and had a nice walkway system to our event destinations. The hotel staff was pleasant. Cocktails and lunch at the Bowery Bros. in the hotel lower level were nice and breakfast at the hotel's rooftop restaurant was also very nice. The Radisson also provided a complimentary hospitality suite for the runners which was very nice and much appreciated. Thank you Radisson Harborview for that!
Now for the not so good news. The room needed some updating. Worn around the edges, peeling sponge paint motif wallpaper in the very small bathroom. I've stayed in other older hotels and some have a very grand feel to them. This one just seemed to be stuck in the 80's. If it were my house I'd say time for an update. I found it to be odd that they had women greeting guests at the front door but they were not in any sort of uniform and I wasn't really sure at the time that they were hotel employees. One time I had to stop at the front desk to ask a question and again the ladies who helped me were not in any sort of uniform and to be honest were wearing outfits that I thought to be a little racy and believe me I'm far from being a prude. Just thought that being a Radisson Hotel they would be a bit more polished. I must say the staff were all helpful and friendly. On our second day, after arriving back at our room at 4pm after being out and about all day, we had not received housekeeping service so I went ahead and made the bed myself and tidied up the room a bit. At 6pm two housekeeper arrived at our door to let us know the gal who was in charge of our room had fallen behind so the were helping her out. We exchanged our used towels for fresh ones and I let them know we were all set. No big deal but again I thought the Radisson would be a little more on the ball. I must mention the air conditioning that was extremely loud and would shut off for about 5 minutes once the room cooled off and then WROOM, it would start up again. Finally we shut it off and opened a window. Lastly, as we were leaving we took the outside stairway to the parking lot where our car was parked and the stairs were badly and I mean badly crumbling with the railings rusty in poor condition. Really an eyesore. Next to the hotel in the parking lot was a ring old mismatched chairs where there was what appeared to be a maintenance man taking a break. Not a good final impression to leave guests with as they depart the hotel.
I wish my review was more positive but for $230+ per night, I was expecting more.
- Official Description (provided by the hotel):
- Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our large indoor heated pool, whirlpool & sauna located on the lobby level. The fitness center is open 24 hours a day on the 2nd floor. Enjoy relaxing by the fireplace in our spacious lobby or using the business center on the main floor. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel Breakfast 6:30am - 11am, Lunch 11am - 2pm, (closed 2pm-5pm daily)Dinner 5pm - 10pm. Bowery Brothers Sports Bar in the lower lobby open evening hours Friday/Saturday's during the winter. Radisson-Harborview is within walking distance to numerous attractions, restaurants, and the DECC. Duluth's Skywalk system is available 1/2 block from Radisson on Superior Street at Starbuck's. The recently renovated skywalk is heated/cooled, patrolled by "The Clean & Safe Team". Renovations 2015 Stage #1 renovations of all 268 rooms was completed as of 12/02/15 with new wall vinyl, new drapes, new blackout drapes, sheers, and new carpet. We also have replaced 400 of the Sleep Number beds that were full-size with queen size Sealy pillow top posturepedic mattresses back in early June. King Sleep Number beds will be replaced by December 31, 2015 with the Sealy pillow top mattresses; then we will no longer offer the Sleep Number experience at our property. We have recently added Keurig coffee brewers to all 268 rooms; as well as, upgraded hair dryers and upgraded linen package. Stage #2 will be the installation of our new custom furniture package starting mid-December. The design is a built-in design that we are sure all of our guest will enjoy. The rooms will be completed over a period of time and we will post updates as we get them completed. We are starting with the tower portion of our hotel and will end up with the hillside rooms in the annex. Room amenities to include, but not limited to, flat screen television tower section), I-Home radio, cordless phones, upgraded lighting package, additional outlets at the desk level, custom art, refrigerator/microwave in all 268 rooms; as well as, many more upgrades. Stage #3 will be the guest bathroom renovations that will be completed over the next few months in sections. Updates will follow. Grab & Run Breakfast each morning 5am - until the restaurant (JJ Astor opens) at 6:30am 7 days a week. Grab & Run is a Radisson brand standard available at all Radisson Hotels worldwide. Shuttle service available (please call for details) Pet friendly ($45/night per pet - please call for details) 100% non-smoking property Complimentary on-site parking Complimentary Wi-Fi Complimentary newspaper M-F in the lobby (WSJ, Duluth News, or USA) Keurig coffee brewers with upgraded condiments in all rooms 1875 Watt Hair dryers in all rooms Upgraded linen package in all rooms Lake view rooms ($45/night additional) Refrigerator/microwave ($10/night additional) Sealy pillow top posturepedic mattresses available (Qn/Qn) Sleep Number bed (King)until December, 2015 Sealy pillow top (King)as of December 16th, 2015 Our hotel has been serving guest for over 45 years; we are proud to be a union hotel. ... more less
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- Also Known As:
- Radisson Hotel Duluth Harborview
- Duluth Radisson