We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“do not stay here”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Downtown Duluth Inn
Ranked #23 of 33 Hotels in Duluth
Thunder Bay
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“do not stay here”
Reviewed February 12, 2010

The front desk clerks were friendly, but that is the only good thing I can say. The parking is very limited and crowded, At night, it was very hard to find a spot-I got the last one. The room was reasonably clean, but definitely old. I didn't sleep at all-the heating system was unbearably loud-constant banging-even when I finally decided to shut it off, it still made loud noises and the room got too cold. I had to turn it back on-I obviously wasn't going to sleep anyway! In the morning, I went to the continental breakfast-in the tiny, tiny lobby-no room to sit-got a cup of coffee and drank it in my room (outside motel room, not inside the building). I did get some money taken off my bill because of the horrible noises all night-the clerk didn't seem surprised. I wrote a comment card and mailed it to the marked address, but never did receive any reply.
I will never stay at this hotel again, even with the reasonable discounted rate. I was so angry, it took me this long to write a review, which I have never done before.

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaryTbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

352 reviews from our community

Traveler rating
    70
    111
    87
    45
    39
See reviews for
88
127
33
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Montefalco, Italy
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 23, 2009

This place is pretty run down and definitely over priced. The room was ok as in it wasn't dirty or sticky underfoot, but the water cistern for the toilet was not working properly and kept topping up VERY noisily every 10 mins or so adding to the sleepless night. Thin walls made it seem like people were coming into our room. Had a group come back at 3am having a loud conversation right outside our door. We didn't feel safe through the night, nor, to be honest in the day in the area of the motel. The people at reception were fine and although not the friendliest, they did have a go at finding us somewhere to go for dinner (not taken up as it was in Superior and we didn't want to travel much after dark around there!)
The bed was comfortable enough, although I could've done without the thick mattress cover as it was too hot (no air con) Nice touch was the coffee machine with real coffee sachets. Breakfast (inc) was a fairly sorry affair with bread stuff and cereal, oranges, tea, coffee or juice.
If you find yourselves in Duluth and are desperate for a place to stay, then maybe this will be ok for a few hours, but it's expensive for what it is - we paid $135 + a ton of tax to bring it to over $150. Not good value.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thebigdippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Duluth hotels

Twin Cities, MN
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 16, 2008

I have stayed at this motel a number of times. I generally stay here at Christmas as I have family in Duluth and it's less expensive than the other BWs in Duluth.

Yeah, the older guy at the front desk comes off like a grouch but he's been nice to me. I lived in Duluth for a number of years so I'm not overly worried about the neighborhood. The morning clerks are generally cheerier.

Yeah, the breakfast isn't as nice as many in other motels, even the BW over on London Rd. But, they have coffee, juice, pastries, toast/Eng; muffins, apples/oranges and IIRC, cold cereal. If you want hot waffles, so somewhere else and pay for it. I'm looking for an inexpensive place to sleep w/cable tv to entertain me until I nod off.

If you want a pool and stuff, go elsewhere. If you're simply looking for a place to sleep at the best rate in town, short of a relative's couch, this is very ok.

  • Liked — It's less expensive
  • Stayed December 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gardngoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fargo
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 28, 2007

I wasn't impressed with this hotel from first arriving. The guy at the front desk wasn't rude, but he wasn't that friendly either. While I was checking in by myself (my boyfriend was waiting in the car) another guy came into the hotel and was standing at the desk near me. The front desk guy wrote my room number large on a piece of paper. I immediately turned the paper over so the guy next to me didn't see it. I would have thought that was a hint but the front desk clerk proceeded to say my room number out loud and how to get find my room. Well one could say it was nice of him to explain how to get to my room (not that it would have been hard) but you should NEVER EVER say a room number out loud in front of other patrons due to security reasons. If I was staying at this hotel by myself I would have been nervous all night.

The area the hotel was in was okay, but only a couple blocks away it seemed a bit sleazy. Each room had an outside entry unless you stay on the top floor. The room itself was okay. The bed was comfortable and I didn't see any hair in the sheets as the other reviews indicated. The room had a table with two shares immediate to your left upon entering. We had a king size bed and there was two end tables next to the bed. Across the bed was a dresser and flat screen LG tv (nice touch). There was an abundant selection of channels to choose from.

The bathroom was another story! You could tell that the bathroom was probably created in the 70's or 80's and was never updated. The tiles were tan and showed their age. There was no fan in the bathroom. The tub/shower was terrible! The tub was very small in width and the shower curtain didn't have those little magnets on the bottom. So while you were taking a shower the curtain would sink into the tub and stick to you. YUCK! There was also hair in the tub that was not ours. The bathroom size itself was large enough to withstand an update. The quick fix they can do for now is get a curved shower bar and curtain with the magnets on the bottom to allow more room. Instead I ended up getting water all over the floor. There also should be a hook on the back of the door. One other thing that was weird, was that the outlet in the bathroom was about 3 feet away from the mirror area on the vanity. So make sure all your electrical appliances have long enough cords.

The free breakfast was a joke. The breakfast area was very small and cramped. When I walked in a maid and the other front desk clerk were standing and talking next to the food areas and there really wasn't room to move around them. The offerings for breakfast were very meager. There was a few cereal options, a few pastries, bread, english muffins, milk, juice, coffee and that was it. No hard boiled eggs. No fruit. Nothing.

The checkout went fine. The front desk clerk was very nice. She could give a few pointers to the guy at night at actually smiling at people who are paying his salary.

Overall, I wouldn't recommend this place. There are other nicer hotels that were just built along Lake Superior. I would recommend checking out one of them instead.

  • Liked — price
  • Disliked — bathroom needs remodeling, security issues checking in
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sweetnesspalace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twin Cities, MN
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 8, 2007

Our experience at this motel was not at all like the bad reviews. Our only small complaint was that we couldn't open a window to allow in some fresh air. The room was a bit on the small side, which was irrelevant because we were there only to sleep. More importantly it was very clean. The front desk people were very helpful; in fact I watched the clerk patiently write out very detailed directions for a guest who was unsure how to get to some place in Duluth. Although the motel was sold out, it was very quiet. The design of the motel looks dated, and nobody would mistake it for one of the new places in the Canal Park area, which certainly are more convenient for visits to the harbor area, but those places are much more expensive. In addition, my wife makes business trips as an exhibitor at the Duluth Entertainment Convention Center and has stayed at the BW Downtown nearly a dozen times because offers good value for her needs. If you want to be in the middle of the action in Canal Park, by all means choose one of the several places there. But our experience is that this motel is a good choice if you want to be in downtown.

Stayed September 2007
Helpful?
Thank MNGuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poznan, Poland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 30, 2007

Come on people... It's not that bad! I stayed in Best Western Downtown Duluth just for one night but it was OK. We payed $93 total for 4 people in one room with two double beds. For this price I wasn't expecting a four-star hotel! Corridors were a little bit smelly, but the room was nice and clean, staff was helpful and the breakfast was a standard set of a muffin, cereal, bread and coffee.The location is really good! It's just 10 minutes walking distance away from the main attractions of Duluth. I recommend BW Dowtown Duluth for a short and cheap stay in Duluth.

  • Liked — Value
  • Disliked — Smelly corridors
  • Stayed July 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank gothaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, California
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 20, 2006

This place is a total dive. I had the misfortune to stay here, selecting it sight unseen to earn some best western points. I am not the most picky person having to travel alot on the a measly gov't per diem of 60/night....but OMG-- I would NEVER stay here again. The room reeked of smoke, .there were dust bunnies on the curtains and corners of the room (at least that's what I hope it was)....there were hairs on the floor in the bathroom....and the people who stayed here were scary. Images of bedbugs danced through my head as I tried to sleep here.

Even if the room was clean and the mattress actually had padding over the springs, this would still be a dismal hotel. It has concrete block for room walls--you feel like you are in a prison cell--which is emphasized even more by the scary people staying here with you. My room had an antiquated air conditioner that made more noise than cool air and a tiny 19" tv. Go to the edgewater and sleep like a human being.

  • Stayed June 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bemidjigreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Duluth hotels
0.3 mi away
Radisson Hotel Duluth - Harborview
2.1 mi away
Days Inn Duluth Lakewalk
0.2 mi away
Holiday Inn & Suites Duluth Downtown
Show Prices
Show Prices
Show Prices
2.9 mi away
Days Inn Duluth/By Miller Hill Mall
0.4 mi away
The Suites Hotel in Canal Park
3.3 mi away
Comfort Inn West
Comfort Inn West
#9 of 33 in Duluth
362 reviews
Show Prices
Show Prices
Show Prices

Been to The Downtown Duluth Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Downtown Duluth Inn

Property: The Downtown Duluth Inn
Address: 131 W 2nd St, Duluth, MN 55802-2193 (Formerly Best Western)
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #23 of 33 Hotels in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Downtown Duluth Inn 2*
Number of rooms: 45
Official Description (provided by the hotel):
A convenient location is what draws many travelers to our Duluth hotel, but it's the hospitality and top quality that brings return guests to us. Duluth hotels are already known for great hospitality, but we go the extra mile to make you feel right at home. Our North Shore hotel has everything you need for a spectacular getaway, like luxury bedding, spacious rooms that are comfortable and cool, and a free daily breakfast. Canal Park and the Lakewalk along the shores of Lake Superior are minutes from our hotel located in downtown Duluth, making it easy for guests to enjoy the beauty of the region. At our Lake Superior hotel, the best of the city is right around the corner. Enjoy downtown shopping or head to Miller Hill Mall for a wide selection of favorite shops. The Blues Festival is a local favorite, but the Grandma's Marathon has runners of all ages coming to town. The Reggae Festival and NorthShore Inline Marathon(R) are also popular events near our Duluth hotel. Whether you're here for Bike MS(R)150 or to visit Bentleyville, a great location can make all the difference. We're also close to hospitals like Essentia Health, St. Luke's, St. Mary's and Miller Dwan, which is convenient for medical patients and healthcare workers in town for business. We cater to a wide range of business travelers at our Duluth hotel. Events at Duluth Entertainment Convention Center (DECC) and AMSOIL Arena draw in tradeshow attendees and presenters from around the country. Local schools, colleges and universities also bring those looking for an extended stay to the property. St. Scholastica, the University of Minnesota Duluth, Lake Superior College, Duluth Business University and the University of Wisconsin Superior are all close to us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Priceline, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com and Hotel.de so you can book your The Downtown Duluth Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Downtown Hotel Duluth
Duluth Best Western
Best Western Duluth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing